YI Technology
YI Technology Help Center Articles
1061 Articles
About Kami Pro Security
10 views
Active Guide
Camera Keeps Going Offline
10 views
Active Guide
Installing the Battery
9 views
Active Guide
What is the auto low light feature? (YI 4K Action Camera)
8 views
Active Guide
Having issue with installing the YI/Kami Home PC App?
8 views
Active Guide
How to setup Scheduling
8 views
Active Guide
Setting Up the Camera Again
7 views
Active Guide
Pairing Your Fall Detect Camera
7 views
Active Guide
Why are alerts not triggered when there is movement?
6 views
Active Guide
How do I pair the Bluetooth remote?
6 views
Active Guide
Setup/Pairing Your YI Dome Guard
6 views
Active Guide
How can I restore the camera to factory settings?
6 views
Active Guide
Why are the photos and videos distorted on the margins?(YI 4K Action Camera)
6 views
Active Guide
What happens if the SD card is damaged?
6 views
Active Guide
Can I store my video without a micro SD card?
6 views
Active Guide
Doorbell in-app audio chime notification (Android)
6 views
Active Guide
How to change the camera/device name
6 views
Active Guide
What is loop recording?
6 views
Active Guide
How to troubleshoot "camera is offline"?
6 views
Active Guide
Why won't the shutter button push down?
6 views
Active Guide
False Alarms and Fines: Can I Be Fined for a False Alarm?
6 views
Active Guide
What does the Power LED's displays mean?
6 views
Active Guide
How to correct the Lens Distortion
6 views
Active Guide
Login to your PC using a QR code
6 views
Active Guide
How long does it take to charge the battery?
5 views
Active Guide
How to create an account in the Yi Home or Kami Home app?
5 views
Active Guide
How do I get my YI 4K Action Camera focused?
5 views
Active Guide
Can I set YI Dome Camera 1080p to cruise at a time interval?
5 views
Active Guide
Can I use a mobile phone or car charger to charge my camera?
5 views
Active Guide
What are the optional accessories for YI Action camera?
5 views
Active Guide
What are the different types of alerts YI Dome Camera 1080p supports?
5 views
Active Guide
How do I share my photos and videos with YI 4K Action Camera?
5 views
Active Guide
How do I take a snapshot when recording a video?
5 views
Active Guide
Can others use my phone and see Live Video at my home?
5 views
Active Guide
What are the recording storage times for memory cards of various sizes?
5 views
Active Guide
Suggested Installation Angle
5 views
Active Guide
Where do I see order status and tracking information?
5 views
Active Guide
Doorbell Tamper Detection on Kami Doorbell Camera
5 views
Active Guide
Can the date be displayed on photos?
5 views
Active Guide
What is the YI 4K Action Camera's factory default WiFi hotspot?
5 views
Active Guide
Charging and Inserting the battery of the Kami Doorbell Camera
5 views
Active Guide
What's in the Box(Kami Doorbell)
5 views
Active Guide
What power options do the Kami Doorbell Camera support?
5 views
Active Guide
360° Auto Cruise with YI Dome Camera U
5 views
Active Guide
Where can I download YI 360 App?
5 views
Active Guide
Is a dry box and dehumidifiers necessary?
5 views
Active Guide
How to Reset the Disarm Passcode
5 views
Active Guide
Why is focusing at night difficult?
5 views
Active Guide
What is the monitoring range of the camera?
5 views
Active Guide
How do I add my device to the Pro Security plan?
5 views
Active Guide
IR Rights Protection
5 views
Active Guide
How do I set or change the YI 360 VR Camera's time?
5 views
Active Guide
What is the Auto Low Light feature? (YI 4K+ Action Camera)
5 views
Active Guide
Only Real Threats Are Detected
5 views
Active Guide
Alert Notifications in the Cove app
5 views
Active Guide
How do I generate an insurance certificate?
5 views
Active Guide
Where Will The Camera Sensors Be Located?
5 views
Active Guide
What is the WiFi transmission speed?(YI 4K+ Action Camera)
5 views
Active Guide
How do I upgrade the YI LITE Action camera firmware version?
5 views
Active Guide
Why can't I connect to Wi-Fi with my YI 4K+ Action Camera?
5 views
Active Guide
What's inside the box? (Kami Wire-Free Outdoor Camera)
5 views
Active Guide
Why can't my Bluetooth remote controller pair with my YI 4K+ Action Camera?
5 views
Active Guide
Record & Play with Kami baby
5 views
Active Guide
What is the bitrate for each resolution?
5 views
Active Guide
Setup/Pairing your KamiBaby Smart Monitor camera
5 views
Active Guide
How do I get my YI LITE Action Camera focused?
5 views
Active Guide
Where did my downloaded videos and photos go?(YI 4K+ Action Camera)
5 views
Active Guide
Can I use mobile battery power? What kind of mobile power supply is better?
5 views
Active Guide
Setup/Pairing of your Kami Outdoor Camera
5 views
Active Guide
Can I charge my YI LITE Action Camera with car charger?
5 views
Active Guide
Kami and YI cameras that dual band (2.4GHz and 5GHz) network?
5 views
Active Guide
What is the lens of the YI Dash Cam-Nightscape lens?
5 views
Active Guide
Can I set white balance manually in the APP? What about exposure compensation?
4 views
Active Guide
What should I do if I forgot my PIN?
4 views
Active Guide
Scheduling with YI Dome Guard
4 views
Active Guide
Motion Tracking in YI Dome Guard
4 views
Active Guide
Does the YI Dome Camera 1080p support Two-way Talk?
4 views
Active Guide
How do I take photos or videos with YI 4K Action Camera?
4 views
Active Guide
Can YI Dome Camera be fixed to a wall?
4 views
Active Guide
Why do I have .SEC files? (YI 4K Action Camera)
4 views
Active Guide
Are there any video tutorials available for YI Dome camera 720p?
4 views
Active Guide
How do I select 4K 60fps?
4 views
Active Guide
What is the Cruise function?(YI Dome Camera 720p)
4 views
Active Guide
What alarm modes does the YI Dome Camera have?
4 views
Active Guide
Does the YI Dome Camera come with a SD card?
4 views
Active Guide
How do I share my photos and videos to social networks?
4 views
Active Guide
What do I do once the memory card is full?
4 views
Active Guide
How do I view photos and videos from my SD Card?(YI 4K Action Camera)
4 views
Active Guide
Fixing the Backplate to the Wall (optional)
4 views
Active Guide
How to Install the YI Outdoor camera?
4 views
Active Guide
Setup/Pairing of your YI Outdoor Camera
4 views
Active Guide
What is the maximum resolution you can get with this camera?
4 views
Active Guide
What are the policies on repair, return and exchange?
4 views
Active Guide
Does this camera allow you to zoom in?
4 views
Active Guide
How can I change the Wi-Fi name and password?(YI 4K Action Camera)
4 views
Active Guide
Kami Doorbell Mechanical and Digital Chime Compatibility List
4 views
Active Guide
How do I pair my YI 4K Action Camera with the app?
4 views
Active Guide
Where do my downloaded videos and photos go?
4 views
Active Guide
Why does the TV not show anything after it's connected to the camera via HDMI?
4 views
Active Guide
How do I update the YI 360 VR Camera's firmware?
4 views
Active Guide
What is the camera's operational temperature range?(YI 360 VR Camera)
4 views
Active Guide
Can I still see the videos once my YI Cloud Service is expired?
4 views
Active Guide
Using the Live View (YI/Kami Home Cameras)
4 views
Active Guide
How to reset your YI Home camera?
4 views
Active Guide
I inserted the SD card but it is not being recognized. (YI 360 VR Camera)
4 views
Active Guide
Setting Up Your Camera With YI Home app
4 views
Active Guide
How do I view photos and videos from my SD Card?(YI 360 VR Camera)
4 views
Active Guide
What are the supported video formats? Is 4K video supported?
4 views
Active Guide
Disarm Settings
4 views
Active Guide
How to delete cloud recording for a specific time duration (New App Feature)
4 views
Active Guide
What if an alarm goes off when I don’t have my phone?
4 views
Active Guide
How do I use the Manual Focus and Zoom Focus to take photo?
4 views
Active Guide
Does the system sound an alarm if there is an intruder?
4 views
Active Guide
What is the code rate for video in different resolutions?
4 views
Active Guide
Why is there no Auto Focus sound?
4 views
Active Guide
Why is the focus frame red when pressing the shutter button halfway down?
4 views
Active Guide
How do I select the focus point?
4 views
Active Guide
Do I need Wi-Fi in my home for the cameras to work?
4 views
Active Guide
Are the Pro Security cameras easy to install?
4 views
Active Guide
Do I need any tools to install the Pro Security cameras?
4 views
Active Guide
Where should I place my Kami Pro Security cameras?
4 views
Active Guide
What does each mode on the mode dial mean?
4 views
Active Guide
Why is there no timestamp with YI 4K+ Action Camera?
4 views
Active Guide
Why can't I download Master Guide templates?
4 views
Active Guide
What is the 'Master guide'? How do I use it?
4 views
Active Guide
How do I edit a downloaded photo? What functions are there?
4 views
Active Guide
Why doesn't my YI 4K+ Action Camera have sound?
4 views
Active Guide
24/7 Pro Monitoring Alerts
4 views
Active Guide
How do I quickly take a picture YI 4K+ Action Camera?
4 views
Active Guide
How can I contact customer support?
4 views
Active Guide
In the cold areas, the suction cup cannot be attached firmly to the windshield?
4 views
Active Guide
Can I charge my YI 4K+ Action Camera with car charger?
4 views
Active Guide
What kind of USB port do we use? (YI LITE Action Camera)
4 views
Active Guide
Is 3G/4G mobile data required to watch the videos in the APP?
4 views
Active Guide
How Many Camera Sensors Should Be Installed?
4 views
Active Guide
Why are there Horizontal bars of light across the recorded video?
4 views
Active Guide
Do The Camera Sensors Have Artificial Intelligence (AI)?
4 views
Active Guide
How do I pair the bluetooth remote control with my YI LITE Action Camera?
4 views
Active Guide
What is the camera's operational temperature range?(YI LITE Action Camera)
4 views
Active Guide
Which manufacturer is better, Samsung or Sandisk?
4 views
Active Guide
How To Configure Your Exclusion Zone
4 views
Active Guide
How do I pair my YI LITE Action Camera with the app?
4 views
Active Guide
Is YI Smart Dashcam equipped with parking surveillance function?
4 views
Active Guide
How do I edit photos and videos within the app? (YI LITE Action Camera)
4 views
Active Guide
Tell me more about the lens of the camera?
4 views
Active Guide
Why are the photos and videos distorted on the margins?(YI LITE Action Camera)
4 views
Active Guide
How to reset KamiBaby Smart monitor
4 views
Active Guide
Getting to know your KamiBaby Smart Monitor
4 views
Active Guide
Can YI Smart Dashcam record sound?
4 views
Active Guide
Notes for safe use
4 views
Active Guide
Can I use the ADAS while recording under 1296P30 mode?
4 views
Active Guide
What is the Lane Departure Warning and the Forward Collision Warning?
4 views
Active Guide
How do I quickly take a picture with YI LITE Action Camera?
4 views
Active Guide
Kami Outdoor Wall Mounting Diagram
4 views
Active Guide
Kami Indoor Camera Indicator Light Issue
4 views
Active Guide
How to verify the camera model from the ID number?
4 views
Active Guide
How to delete your YI Account
4 views
Active Guide
Precautions for Wire-Free Home Camera Kit outdoor use
4 views
Active Guide
How to setup Scheduling
4 views
Active Guide
What's inside the box (Kami Mini)
3 views
Active Guide
Can the Kami Mini Camera be used outdoors?
3 views
Active Guide
Why isn't the camera beeping or the LED lights flashing while I'm using it?
3 views
Active Guide
What is "In Housing Mode" and how do I use it?(YI 4K Action Camera)
3 views
Active Guide
What is Baby Crying Detection?
3 views
Active Guide
Where can I find and download the Kami Home app?
3 views
Active Guide
YI Dome Guard Wall mounting diagram
3 views
Active Guide
How do I upgrade the camera's firmware? (YI Action camera)
3 views
Active Guide
Why can't I find the camera's Wi-Fi?
3 views
Active Guide
Can I use double-sided tape to attach YI Dome Camera 1080p to the wall?
3 views
Active Guide
Can I charge my camera with my computer through a USB cable?
3 views
Active Guide
Can the YI Dome Camera be set to cruise at certain times?
3 views
Active Guide
How do I share my photos and videos with YI Action Camera?
3 views
Active Guide
Where are all my downloaded photos and videos?
3 views
Active Guide
Will YI Dome Camera's movement affect the sound recording?
3 views
Active Guide
Why have my old video files been deleted?
3 views
Active Guide
Why can't I take photos or record videos?
3 views
Active Guide
Mount the Doorbell to the Flat Backplate
3 views
Active Guide
What are the video resolution modes?
3 views
Active Guide
Is there a QR code for YI 4K Action Camera?
3 views
Active Guide
What is the operating temperature of the YI Outdoor camera?
3 views
Active Guide
How to reset the Kami doorbell camera?
3 views
Active Guide
How to the turn camera on/off
3 views
Active Guide
How do I play videos after connecting to external display via HDMI?
3 views
Active Guide
Why does the camera become so hot when it's recording? (YI 360 VR Camera)
3 views
Active Guide
What type of display modes are supported via HDMI display?
3 views
Active Guide
YI Dome Camera U Pan/Tilt/Zoom (PTZ) Angle
3 views
Active Guide
Is it safe to have videos stored in YI Cloud Service?
3 views
Active Guide
Can dates be displayed on images?
3 views
Active Guide
How long can I record for with a micro SD card?
3 views
Active Guide
What's the best way to clean the sensor and the lens?
3 views
Active Guide
How do I conserve battery with YI 360 VR Camera? (Auto Power Off)
3 views
Active Guide
Cloud Service Not Uploading The Recordings To The Cloud
3 views
Active Guide
What are the cameras that supports the YI Cloud service plan?
3 views
Active Guide
How long does the Bluetooth remote control's battery last?(YI 360 VR Camera)
3 views
Active Guide
Invite Household Members
3 views
Active Guide
Address, Name, Phone Number
3 views
Active Guide
How To Download The Cloud Video?
3 views
Active Guide
Why can't the camera detect faces when shooting portraits?
3 views
Active Guide
Which areas of the screen can set off the shutter when touched?
3 views
Active Guide
How do I use my YI 360 VR camera at night? Does it come with flash?
3 views
Active Guide
What are the scene modes for?
3 views
Active Guide
How many cameras do I need for my house?
3 views
Active Guide
How do I set or change the YI 4K+ Action Camera's time?
3 views
Active Guide
What is the Wi-Fi transmission speed?(YI 360 VR Camera)
3 views
Active Guide
How do I register my alarm system?
3 views
Active Guide
What is the YI 360 VR Camera's factory default WiFi hotspot?
3 views
Active Guide
Can I view local images in the App without connecting to the camera?
3 views
Active Guide
Why can't I connect to Wi-Fi with my YI 360 VR Camera?
3 views
Active Guide
What is Audio Control and how do I use it?
3 views
Active Guide
What is In Housing Mode and how do I use it?(YI 4K+ Action Camera)
3 views
Active Guide
Signing up for 24/7 Pro Monitoring
3 views
Active Guide
On which Social Media platforms can I share my downloaded photos?
3 views
Active Guide
Arm and Disarm Alarms
3 views
Active Guide
How do I download photos from the camera?
3 views
Active Guide
What is the operating temperature for YI Smart Dashcam?
3 views
Active Guide
Setting Up Your Camera With the Cove app
3 views
Active Guide
How long is the charging cable?
3 views
Active Guide
How do I conserve battery with YI LITE Action Camera? (Auto Power Off)
3 views
Active Guide
How come the YI 4K+ Action Camera will not turn on?
3 views
Active Guide
How do I view photos and videos from my SD Card?(YI LITE Action Camera)
3 views
Active Guide
How do I use an external microphone with my YI 4K+ Action Camera?
3 views
Active Guide
Why does the camera become so hot when it's recording? (YI 4K+ Action Camera)
3 views
Active Guide
Do I Need Any Tools To Install The Fall Detect Camera Sensors?
3 views
Active Guide
How do I update the YI 4K+ Action Camera firmware version?
3 views
Active Guide
What can I do if some of the video files are missing?
3 views
Active Guide
What's In The Box
3 views
Active Guide
Does it delete videos automatically or manually when the memory card is full?
3 views
Active Guide
What is the YI 4K+ Action Camera's factory default WiFi hotspot?
3 views
Active Guide
Can YI Smart Dashcam be charged by the 12v in-car battery?
3 views
Active Guide
How many GB of storage does the YI Action Camera come with?
3 views
Active Guide
How do I view photos and videos from my SD Card? (YI 4K+ Action Camera)
3 views
Active Guide
I inserted the SD card but it is not being recognized. (YI 4K+ Action Camera)
3 views
Active Guide
Tell me more about YI’s chipset?
3 views
Active Guide
Can YI 4K+ Action Camera be used with UAV drones?
3 views
Active Guide
Temperature and Humidity alarm with Kami Baby
3 views
Active Guide
How do I pair the Bluetooth remote control with my YI 4K+ Action Camera?
3 views
Active Guide
Can YI Smart Dashcam record at the time of a crash?
3 views
Active Guide
Getting to know your Kami Outdoor Camera
3 views
Active Guide
How do I take photos or videos with YI LITE Action Camera?
3 views
Active Guide
How long does the Bluetooth remote control battery last?(YI 4K Action Camera)
3 views
Active Guide
Does the Yi Dash Cam-Nightscape have a recording sound switch?
3 views
Active Guide
Setup/Pairing of your Kami Indoor Camera
3 views
Active Guide
How long can it be used for?
3 views
Active Guide
How long can I record 4K video on a 16GB SD card?(YI 4K Action Camera)
3 views
Active Guide
My device suddenly shut down. (YI 4K Action Camera)
3 views
Active Guide
How To Setup YI/Kami Camera?
3 views
Active Guide
How can I make the camera's beep louder?
3 views
Active Guide
How to remove the battery of Kami Entry Sensor/Kami Motion Sensor.
3 views
Active Guide
How to fixed the Camera Alarm/Buzzing Sound Issue
3 views
Active Guide
Motion Detection and Person Detection(Human Detection) with YI Dome Guard
2 views
Active Guide
What is the Cruise function?(YI Dome Camera 1080p)
2 views
Active Guide
Why is the video lagging when I preview it in the App?
2 views
Active Guide
How to Change Image/Video Resolution Quality
2 views
Active Guide
What's in the box?(YI Dome Guard)
2 views
Active Guide
Why can't my iPhone download videos from the YI 4K Action Camera?
2 views
Active Guide
What's the minimum system requirement for mobile phones?
2 views
Active Guide
MicroSD card on YI Dome Guard
2 views
Active Guide
How do I change my camera's Wi-Fi name and password?
2 views
Active Guide
How do I download videos and photos from the app?(YI 4K Action Camera)
2 views
Active Guide
How about power consumption?
2 views
Active Guide
How do I connect the App to a second camera?
2 views
Active Guide
Can I use a portable battery to supply power?
2 views
Active Guide
Can YI Dome Camera 1080p be fixed to a wall?
2 views
Active Guide
How do I invert the image on my camera?
2 views
Active Guide
Can I charge my YI 4K Action Camera with car charger?
2 views
Active Guide
Why are the picture and video corners deformed?
2 views
Active Guide
How do I download my photos and videos to the app?
2 views
Active Guide
Why does a stripe appear in my videos when recording in bright light?
2 views
Active Guide
What are bookmarks? How do I set them up?
2 views
Active Guide
What do the various states of the Power LED indicate?
2 views
Active Guide
What kind of USB port do we use? (YI 4K Action Camera)
2 views
Active Guide
I'm unable to view the media content I've captured?
2 views
Active Guide
Alert Notifications in the Alder app
2 views
Active Guide
How can I see more details of the video?(YI Outdoor Camera)
2 views
Active Guide
Unable to Pair Camera
2 views
Active Guide
What is the suggested mounting range of YI Outdoor camera from router?
2 views
Active Guide
Does the YI M1 Mirrorless Camera have a mechanical shutter?
2 views
Active Guide
Why doesn't the illuminator light up when shooting in dim places?
2 views
Active Guide
Setup/Pairing of your YI Dome X camera
2 views
Active Guide
What is the WiFi transmission speed? (YI 4K Action Camera)
2 views
Active Guide
How to turn on/off the Camera Microphone
2 views
Active Guide
How do I edit photos and videos within the app? (YI 360 VR Camera)
2 views
Active Guide
How do I share my photos and videos with YI 360 VR Camera?
2 views
Active Guide
How do I correctly install and turn on flash lights?
2 views
Active Guide
How do I download videos and photos from the app?(YI 360 VR Camera)
2 views
Active Guide
What’s the Resolution of the Yi Pro 2K Camera?
2 views
Active Guide
What types of HDMI cable does the camera support?
2 views
Active Guide
MicroSD Card on YI Pro 2K Camera
2 views
Active Guide
Can I See the Infrared Light at Night?
2 views
Active Guide
Anything I should be aware of when charging the battery?
2 views
Active Guide
Where can I download stitching software for PC?
2 views
Active Guide
What are the requirements for my PC when playing high resolution video?
2 views
Active Guide
Change Your Password within the YI Home/Kami App
2 views
Active Guide
What type of image stabilization does YI-M1 Mirrorless Camera support?
2 views
Active Guide
Are the camera and lens waterproof for M1 Mirrorless Camera?
2 views
Active Guide
How can I playback the footage on my SD card? (YI Home camera)
2 views
Active Guide
How to cancel YI Cloud Subscription for free trial or non-free trial iOS users.
2 views
Active Guide
Is there a mechanical shutter for YI-M1 Mirrorless Camera?
2 views
Active Guide
How many GB of storage does the YI 360 VR Camera come with?
2 views
Active Guide
I have an issue with my cloud service.
2 views
Active Guide
Is it normal that the camera gets hot while shooting video?
2 views
Active Guide
Why can't my Bluetooth remote controller pair with my YI 360 VR camera?
2 views
Active Guide
How do I pair the bluetooth remote control with my YI 360 VR Camera?
2 views
Active Guide
Why are my photos blurry?
2 views
Active Guide
Disclaimer
2 views
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Will it be possible to see the video history?
2 views
Active Guide
How many frames can be taken for video?
2 views
Active Guide
How do I get my YI 360 VR Camera to focus?
2 views
Active Guide
Why can't I take pictures/videos with my YI 360 VR Camera?
2 views
Active Guide
What can I do after logging into my account in the App?
2 views
Active Guide
How can I manage Master Guide Templates?
2 views
Active Guide
How can I avoid false alarm fines?
2 views
Active Guide
How do I get my YI 4K+ Action Camera focused?
2 views
Active Guide
What is the file size for a downloaded photo?
2 views
Active Guide
Where can I find the downloaded photos?
2 views
Active Guide
Verify Intrusions
2 views
Active Guide
Why can't I download photos with the App?
2 views
Active Guide
Secure Video Evidence
2 views
Active Guide
How to set alarm for your cameras and sensors with 24/7 Pro Monitoring
2 views
Active Guide
Why can't I take pictures/videos with my YI 4K+ Action Camera?
2 views
Active Guide
Unlimited Number of Cameras
2 views
Active Guide
What scenes are my camera suited for? (YI 4K+ Action Camera)
2 views
Active Guide
Can I insert/remove the memory card when the camera is powered on?
2 views
Active Guide
How To Enable Or Disable The Kami Pro Security
2 views
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How can I find my camera ID?
2 views
Active Guide
Are there any car models that YI Smart Dashcam cannot be installed in?
2 views
Active Guide
How To Mount Your Camera Sensor To The Ceiling
2 views
Active Guide
What is the highest resolution video recording possible by YI Smart Dashcam?
2 views
Active Guide
Does YI Smart Dashcam have internal storage? Does it contain a memory card?
2 views
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What do I do if the YI 4K+ Action Camera crashes?
2 views
Active Guide
The network is slow when I view/download/replay video clips?
2 views
Active Guide
Will mobile data be used when I use the Discover or Store section in the app?
2 views
Active Guide
Who Has Access To The Fall Video Clips?
2 views
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How do I conserve battery with YI 4K+ Action Camera? (Auto Power Off)
2 views
Active Guide
Is there a QR code for YI 4K+ Action Camera?
2 views
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Why do my video clips look not so satisfactory?
2 views
Active Guide
Having trouble when connecting YI Smart Dashcam to the app?
2 views
Active Guide
How do I restore my YI 4K+ Action Camera to factory settings?
2 views
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Are the accessories interchangeable with that of YI Action camera/4K/4K+？
2 views
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Can We Talk To Our Loved Ones If They Fall?
2 views
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What is the Electronic Image Stabilization(EIS) function? How to use it？
2 views
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How do I share my photos and videos with YI LITE Action Camera?
2 views
Active Guide
Why does the camera power off when the MicroSD card is inserted/extracted?
2 views
Active Guide
Where can I download YI Lite Action Camera App?
2 views
Active Guide
Why can't I detect the camera's Wi-Fi hotspot?(YI 4K+ Action Camera)
2 views
Active Guide
What is the recommended SD card for a Kami Wire-Free Outdoor Camera?
2 views
Active Guide
How to maximize battery life for Kami Wire-Free Outdoor Camera?
2 views
Active Guide
What is the designed capacity of the built-in battery?
2 views
Active Guide
What is the YI LITE Action Camera's factory default WiFi hotspot?
2 views
Active Guide
How long the battery life of the Kami Wire-Free Outdoor camera
2 views
Active Guide
Kami Wire-Free Outdoor Wall Mounting Diagram
2 views
Active Guide
Setup/Pairing of your Kami Wire-Free Outdoor camera
2 views
Active Guide
Will YI Smart Dashcam enable infra-red backlight while recording at night?
2 views
Active Guide
How can I access my Kami Baby DID (Serial Number)?
2 views
Active Guide
Where can I find and download the YI Smart Dash Camera app?
2 views
Active Guide
Why doesn't my Type-C to RCA cable unable to output AV signal to the monitor?
2 views
Active Guide
KamiBaby Monitor MicroSD card slot
2 views
Active Guide
What is the camera's operational temperature range?(YI 4K+ Action Camera)
2 views
Active Guide
How To Use The Time-Lapse Feature
2 views
Active Guide
How do I edit photos and videos within the app?(YI 4K+ Action Camera)
2 views
Active Guide
How to enable or disable the Motion
2 views
Active Guide
How do I download videos and photos from the app?(YI 4K+ Action Camera)
2 views
Active Guide
How do I capture photos while recording YI LITE Action Camera?
2 views
Active Guide
What scenes are my camera suited for? (YI LITE Action Camera)
2 views
Active Guide
Can the electronic screen of the Yi Dash Cam-Nightscape be turned off?
2 views
Active Guide
What should I do if device has a crash, an automatic reboot, etc?
2 views
Active Guide
Kami Indoor Wall Mounting Diagram
2 views
Active Guide
Can YI 4K Action Camera be used outside the country?
2 views
Active Guide
What is the camera's operational temperature range?(YI 4K Action Camera)
2 views
Active Guide
How to turn off the alarm sound of the Base Station in Away mode?
2 views
Active Guide
Why does the YI LITE Action Camera feel hot while charging?
2 views
Active Guide
How to Add a PIN Code to Your Home Security Camera for Enhanced Privacy?
2 views
Active Guide
Camera Is Not Powering ON / No Voice Prompt
2 views
Active Guide
Can the Base Station be used without the network cable?
2 views
Active Guide
Pressing down on the shutter will not shut down the YI 4K Action Camera.
2 views
Active Guide
What if the sensor cannot be paired to the Base Station?
2 views
Active Guide
A black screen is displayed with an "AV OUT" icon with my YI 4K Action Camera
2 views
Active Guide
Can I set the white balance and exposure compensation manually?
2 views
Active Guide
How to resolve the WIFI password Error during pairing/setup?
2 views
Active Guide
How to view alerts and activities for specific dates (New App Feature)
2 views
Active Guide
How to Download a Clip from The Cloud?
2 views
Active Guide
How to create an account in the Yi Home or Kami Home app?
2 views
Active Guide
How to change email address thru the app
2 views
Active Guide
How to Install 24/7 Pro Monitoring Powered by Cove - Kami Home
2 views
Active Guide
What's the battery life in normal conditions?
2 views
Active Guide
Wire-Free Home Camera Kit should not be mounted on some hot appliances.
2 views
Active Guide
Does the YI 4K Action Camera support the AV OUT feature?
2 views
Active Guide
Getting to know your Kami Mini camera
1 views
Active Guide
24-Hour Time Format (iOS)
1 views
Active Guide
Power on the camera (Kami Mini)
1 views
Active Guide
Can I really trust the Night Vision of YI Dome Camera 1080p?
1 views
Active Guide
What is a .thm file?
1 views
Active Guide
How to reset Kami Mini Camera
1 views
Active Guide
What is Motion Tracking?(YI Dome Camera 1080p)
1 views
Active Guide
Lost SD Card Playback - Kami/Yi Home App
1 views
Active Guide
Kami Mini - Micro SD card
1 views
Active Guide
How many preset positions am I allowed to set for the camera?
1 views
Active Guide
Why does the camera lag in dark environments?
1 views
Active Guide
Why doesn't my YI 4K Action Camera have sound?
1 views
Active Guide
How to Redeem the Discount Code
1 views
Active Guide
How do I control YI Dome Camera 1080p to move to the position I wish to see?
1 views
Active Guide
Troubleshooting SD Card Recording Issues
1 views
Active Guide
What is the rotating angle for YI Dome Camera 1080p?
1 views
Active Guide
Powering On Your YI Dome Guard
1 views
Active Guide
What’s the resolution of the camera?
1 views
Active Guide
Getting to know your YI Dome Guard
1 views
Active Guide
Does rotation of YI Dome Camera 1080p affect audio recording?
1 views
Active Guide
Can I play videos by using the HDMI port?
1 views
Active Guide
Enable/Disable Yi/Kami Home Push Notifications in Phone Settings
1 views
Active Guide
Connecting Cameras To A Different Network Using The Same Account
1 views
Active Guide
How do I clean the camera's body?
1 views
Active Guide
How to stream YI/Kami cameras with Google Nest Hub
1 views
Active Guide
Why are the Night Vision images unclear?
1 views
Active Guide
I am concerned about security. Can I turn off the camera's microphone?
1 views
Active Guide
YI Dome Guard PTZ Angle
1 views
Active Guide
What are the key YI Action Camera features?
1 views
Active Guide
Can I turn on and bind to my mobile hotspot?
1 views
Active Guide
Are there any video tutorials available YI Dome camera 1080p?
1 views
Active Guide
Where did my downloaded videos and photos go?(YI 4K Action Camera)
1 views
Active Guide
Is there a QR code for YI Action Camera?
1 views
Active Guide
YI Dome 1080p Manual
1 views
Active Guide
What does the different LED indicator color mean?
1 views
Active Guide
IOS 13 Action camera and app pairing issue
1 views
Active Guide
How is YI Dome Camera's heat resistance?
1 views
Active Guide
Download YI Home App (iOS, Android) for YI cameras like YI Dome Camera 720P
1 views
Active Guide
How is YI Dome Camera 1080p's weather resistance?
1 views
Active Guide
Why can't I connect to the camera's Wi-Fi?
1 views
Active Guide
Why do I have one video split into several files?
1 views
Active Guide
How do I connect the App to the camera?
1 views
Active Guide
What inside the box? (YI Dome 720P)
1 views
Active Guide
How do I take pictures using the camera only?
1 views
Active Guide
Why does the YI 4K Action Camera feel hot while charging?
1 views
Active Guide
What do I do if the YI 4K Action Camera crashes?
1 views
Active Guide
What is motion tracking?(YI Dome Camera 720p)
1 views
Active Guide
Can I watch video on the computer?
1 views
Active Guide
How does the night vision work on YI Dome?
1 views
Active Guide
Can employees of XIAOYI see my video?
1 views
Active Guide
Why does my device automatically shut down?(YI 4K Action Camera)
1 views
Active Guide
What video standard does the camera support?
1 views
Active Guide
Does the YI Dome Camera support two-way calls?
1 views
Active Guide
Why are the alerts delayed?
1 views
Active Guide
How many GBs of storage does the YI Action Camera come with?
1 views
Active Guide
Turning the Power On
1 views
Active Guide
Install the Front Panel
1 views
Active Guide
What is the wide angle view on the YI Outdoor Camera?
1 views
Active Guide
Setting Up Your Camera With the Alder app
1 views
Active Guide
How can I reset my YI Outdoor Camera?
1 views
Active Guide
Height and Distance Recommendations
1 views
Active Guide
Not receiving Notifications to the phone?
1 views
Active Guide
How to Install
1 views
Active Guide
How do I update the YI 4K Action Camera firmware version?
1 views
Active Guide
Mechanical Doorbell Setup: Installing the chime connector(optional)
1 views
Active Guide
Cloud Service not working
1 views
Active Guide
Doorbell Screws
1 views
Active Guide
How do I restore my YI 4K Action Camera to factory settings?
1 views
Active Guide
Where can I download YI Action Camera App?(YI 4K Action Camera)
1 views
Active Guide
On what phones can I use YI Action app?
1 views
Active Guide
Do I get a receipt for my purchase?
1 views
Active Guide
Will I be notified when the battery in my Kami Doorbell is running low?
1 views
Active Guide
How long does it take the battery to recharge the Kami Doorbell batteries?
1 views
Active Guide
How long is the battery lifespan of the Kami doorbell camera?
1 views
Active Guide
Why can't I detect the camera's Wi-Fi hotspot?(YI 4K Action Camera)
1 views
Active Guide
How to enable or disable the Human Tracking
1 views
Active Guide
What's included in YI M1 Mirrorless Camera Standard Kit?
1 views
Active Guide
YI Dome X Wall Mounting Diagram (Optional)
1 views
Active Guide
Kami Doorbell Camera compatibility with multiple view
1 views
Active Guide
What load capacity tripod is suitable for YI M1 Mirrorless Camera?
1 views
Active Guide
What's inside the box? (YI Dome X)
1 views
Active Guide
Kami doorbell camera cloud service compatibility
1 views
Active Guide
How can I connect multiple cameras to my app?(YI 4K Action Camera)
1 views
Active Guide
Getting to know your YI Dome X
1 views
Active Guide
How to enable or disable the Motion Tracking
1 views
Active Guide
Can we switch the Kami doorbell camera to home mode?
1 views
Active Guide
Should I choose a protective lens, a UV lens or a polarizer?
1 views
Active Guide
How to enable or disable the Night IR Vision IR Light
1 views
Active Guide
How to enable or disable the Image Rotation
1 views
Active Guide
Getting to know your Doorbell Camera
1 views
Active Guide
How to turn on/off the Status Light
1 views
Active Guide
Kami Doorbell Camera Manual
1 views
Active Guide
What happens when your camera is correctly connected to HDMI?
1 views
Active Guide
How can I view the next image/video while playing videos via HDMI?
1 views
Active Guide
Why can't I see the 5.7K 30fps in the camera?
1 views
Active Guide
YI Dome X Indicator Light Issue
1 views
Active Guide
Motion Tracking with YI Dome Camera U
1 views
Active Guide
Can the Yi Pro 2K Camera Be Used Outdoors?
1 views
Active Guide
Scheduling with YI Dome Camera U
1 views
Active Guide
How do I restore my YI 360 VR Camera to factory settings?
1 views
Active Guide
Is playing 4K videos via HDMI supported?
1 views
Active Guide
Setup/Pairing of your YI Dome Camera U
1 views
Active Guide
What's in the Box?(YI Dome Camera U)
1 views
Active Guide
How to Setup Activity Detection Zone
1 views
Active Guide
Getting to know your YI Dome Camera U
1 views
Active Guide
How can I view the camera's photos/videos on my television?
1 views
Active Guide
Setup/Pairing of Your Yi Pro 2K Camera
1 views
Active Guide
How to reset YI Dome Camera U?
1 views
Active Guide
Getting to Know Your Yi Pro 2K Camera
1 views
Active Guide
What are the requirements for my phone when playing high resolution video?
1 views
Active Guide
Where can I purchase the battery?
1 views
Active Guide
What's in the box?(Yi Pro 2K Security Camera)
1 views
Active Guide
Powering on the YI Dome Camera U
1 views
Active Guide
How do I switch off the status light?
1 views
Active Guide
YI Dome Camera U Wall Mounting Diagram(Optional)
1 views
Active Guide
How long can I record video on a 16GB SD card?
1 views
Active Guide
How can I access my YI Home Camera DID (Serial Number)?
1 views
Active Guide
How to Record on Time-lapse Mode with YI Dome Camera U
1 views
Active Guide
Unable to boot
1 views
Active Guide
My camera and SD card were stolen, how can I find my video evidence?
1 views
Active Guide
What is YI Cloud Service?
1 views
Active Guide
My device suddenly shut down. (YI 360 VR Camera)
1 views
Active Guide
Change or Forgot Password
1 views
Active Guide
How do I recharge the camera?
1 views
Active Guide
How to create a security PIN?
1 views
Active Guide
How to use the settings for your camera?(YI Home camera)
1 views
Active Guide
What is the cool down / cool off period for Alert Notifications?
1 views
Active Guide
Can I use YI-M1 Mirrorless Camera outside of China? What are they restrictions?
1 views
Active Guide
Is electronic shutter supported for YI-M1 Mirrorless Camera?
1 views
Active Guide
Why does the YI 360 VR Camera feel hot while charging?
1 views
Active Guide
How come the YI 360 VR Camera will not turn on?
1 views
Active Guide
Why are the videos blurry or not clear?
1 views
Active Guide
What do I do if the YI 360 VR camera crashes?
1 views
Active Guide
I can view the Live feed, but I couldn't hear any audio
1 views
Active Guide
Why does my device automatically shut down?(YI 360 VR Camera)
1 views
Active Guide
Google issue is "Streaming unavailable" on Nest Hub?
1 views
Active Guide
How do I sync templates from the cloud?
1 views
Active Guide
What is the recommended microSD card for YI cameras?
1 views
Active Guide
How to update your cloud payment method in the YI Home/Kami App
1 views
Active Guide
How many YI Home Cameras can be connected to one account?
1 views
Active Guide
Can YI 360 VR Camera be used with UAV drones?
1 views
Active Guide
Cloud Code Activation Using YI/Kami Home App (Android/IOS Devices)
1 views
Active Guide
Why does the subject look tilted while shooting video?
1 views
Active Guide
Add and Setup Your Cameras
1 views
Active Guide
How do I use the AF illuminator?
1 views
Active Guide
Powering On/Off
1 views
Active Guide
Important reminders
1 views
Active Guide
Take photo
1 views
Active Guide
Installation tips
1 views
Active Guide
YI Cloud Service Agreement
1 views
Active Guide
How much memory is recorded per minute?
1 views
Active Guide
Where to place your camera
1 views
Active Guide
Who has access to the event video?
1 views
Active Guide
Miscellaneous
1 views
Active Guide
Privacy Protection
1 views
Active Guide
Why do images taken from a close distance look blurry?
1 views
Active Guide
Video files cannot be played back.(YI 360 VR Camera)
1 views
Active Guide
Do these cameras work at night?
1 views
Active Guide
The preview is too bright, too white or completely white. (YI 360 VR Camera)
1 views
Active Guide
Why can't I adjust the zoom ring on 42.5mm lens?
1 views
Active Guide
Do the cameras work outdoors?
1 views
Active Guide
Acceptance and promise
1 views
Active Guide
Why is my video split into multiple clips when I am recording?
1 views
Active Guide
How do I check if my camera is compatible?
1 views
Active Guide
Service content and user notice
1 views
Active Guide
Does my county require an Alarm Permit?
1 views
Active Guide
Can I only take panoramic photos from left to right?
1 views
Active Guide
When do I use HDR?
1 views
Active Guide
Why is burst shooting not working after I set it?
1 views
Active Guide
Why can't I set aperture under 'Master Guide' mode?
1 views
Active Guide
How do I get more 'Master Guide' templates?
1 views
Active Guide
Kami Pro Security Plans
1 views
Active Guide
What is Rapid SOS?
1 views
Active Guide
How do I take a photo or video with YI 360 VR Camera?
1 views
Active Guide
How much can I be fined for a false alarm?
1 views
Active Guide
Does the YI 4K+ Action Camera support the AV OUT feature?
1 views
Active Guide
How do I download Master Guide templates?
1 views
Active Guide
Unlimited Authorized Users
1 views
Active Guide
No Contracts. No Long-term Commitments.
1 views
Active Guide
Insurance Benefits
1 views
Active Guide
Why can't I detect the camera's Wi-Fi hotspot?(YI 360 VR Camera)
1 views
Active Guide
Why isn't my touchscreen responding?(YI 4K+ Action Camera)
1 views
Active Guide
Why does it take a long time to download a photo?
1 views
Active Guide
24/7 Pro Monitoring, Video Verification, and Emergency Dispatch
1 views
Active Guide
Receive Alarms and Dispatch Help
1 views
Active Guide
Are there any video tutorials available for YI Smart Dash Camera?
1 views
Active Guide
Is there a QR code for YI Smart Dash Camera?
1 views
Active Guide
How do I upgrade the App?
1 views
Active Guide
How do I generate an insurance certificate using Kami Pro Security?
1 views
Active Guide
Can YI Smart Dashcam be connected to other dashcam’s charging cables?
1 views
Active Guide
What is Safe Word?
1 views
Active Guide
How do I take a photo or video with YI 4K+ Action Camera?
1 views
Active Guide
Why does the plastic case of the camera become hot when it is in use?
1 views
Active Guide
How many GB of storage does the YI Lite Action Camera come with?
1 views
Active Guide
How to Reset the Safe Word
1 views
Active Guide
Can YI Lite Action Camera be used with UAV drones?
1 views
Active Guide
How do I add or remove a camera using Kami Pro Security?
1 views
Active Guide
What is the best portable battery pack for YI?
1 views
Active Guide
How To Mount Your Camera Sensor To A Wall
1 views
Active Guide
My device suddenly shut down. (YI LITE Action Camera)
1 views
Active Guide
What do I do if the YI LITE Action Camera crashes?
1 views
Active Guide
Choosing A Camera Sensor Mount Location
1 views
Active Guide
Why does the YI 4K+ Action Camera feel hot while charging?
1 views
Active Guide
Understanding Blind Spots
1 views
Active Guide
Why does my device automatically shut down?(YI LITE Action Camera)
1 views
Active Guide
Why is the blue light constant when my YI 4K+ Action Camera is turned on?
1 views
Active Guide
What smart phone systems are supported by YI Smart Dashcam?
1 views
Active Guide
What can I do if I cannot boot the YI LITE Action Camera?
1 views
Active Guide
I inserted the SD card but it is not being recognized. (YI LITE Action Camera)
1 views
Active Guide
Can I Mount My Camera Sensors Over A Door Or Window?
1 views
Active Guide
Do The Camera Sensors Work At Night?
1 views
Active Guide
Do I Need An Application For Fall Detect To Work?
1 views
Active Guide
Why can't my Bluetooth remote controller pair with my YI LITE Camera?
1 views
Active Guide
Are The Camera Sensors Easy To Install?
1 views
Active Guide
Does Fall Detect Help Understand Why A Fall Happened?
1 views
Active Guide
Why are the videos blurred?
1 views
Active Guide
What About Other Fall Technologies?
1 views
Active Guide
Can YI Lite Action Camera be used outside the country?
1 views
Active Guide
How long is the official warranty since the time of purchase ?
1 views
Active Guide
Why are the videos shot at night blurred?
1 views
Active Guide
Fall Detect
1 views
Active Guide
The camera lens flares severely.
1 views
Active Guide
How far can the Fall Detect camera sensor detect a fall?
1 views
Active Guide
Self Installation Videos
1 views
Active Guide
What are the key YI 4K+ Action Camera features?
1 views
Active Guide
Does YI Smart Dashcam support loop-recording?
1 views
Active Guide
Quick Start Guide
1 views
Active Guide
Get To Know Your Camera Sensor
1 views
Active Guide
Camera Sensor Setup Verification
1 views
Active Guide
Setting A Proper Camera Sensor Mount Angle
1 views
Active Guide
What is the WiFi transmission speed?(YI LITE Action Camera)
1 views
Active Guide
Kami Wire-Free Outdoor Camera Indicator light
1 views
Active Guide
How can I change the Wi-Fi name and password?(YI 4K+ Action Camera)
1 views
Active Guide
Kami Wire-Free camera not compatible with CVR
1 views
Active Guide
How do I use the cigarette-lighter adapter?
1 views
Active Guide
How can I access my Kami Outdoor Camera DID (Serial Number)?
1 views
Active Guide
My camera is still working after I parked the car and pull out the key?
1 views
Active Guide
How to enable Kami Wire-Free Outdoor Motion Detection?
1 views
Active Guide
How long can I record 4K video on a 16GB SD card? (YI 4K+ Action Camera)
1 views
Active Guide
Why I can't connect to Wi-Fi?
1 views
Active Guide
How can I change the camera Wi-Fi name and password?
1 views
Active Guide
What are the requirements for my microSD card?(YI 4K+ Action Camera)
1 views
Active Guide
Can I switch off the Wi-Fi hotspot of YI Smart Dashcam?
1 views
Active Guide
Why do I have .SEC files? (YI LITE Action Camera)
1 views
Active Guide
How do I download videos and photos from the app?(YI LITE Action Camera)
1 views
Active Guide
What is the focal length of YI Smart Dashcam?
1 views
Active Guide
Is YI Smart Dashcam equipped with one or two lenses?
1 views
Active Guide
Baby Cry Detection with Kami Baby
1 views
Active Guide
What is the horizontal field of view (FOV) of YI Smart Dashcam?
1 views
Active Guide
Video files cannot be played back.(YI LITE Action Camera)
1 views
Active Guide
What can I do if my camera cannot start?
1 views
Active Guide
How to update the firmware? (YI Smart Dash Camera)
1 views
Active Guide
How to change the Temperature unit
1 views
Active Guide
what are the requirements for the external microphone with YI 4K+ Action Camera
1 views
Active Guide
Which video mode should I use?
1 views
Active Guide
How do I export video and image files to computer?
1 views
Active Guide
Pressing down on the shutter will not shut down the YI 4K+ Action Camera.
1 views
Active Guide
Light indicator status instructions
1 views
Active Guide
How do I set or change the YI LITE Action Camera's time?
1 views
Active Guide
What's in the Box(KamiBaby)
1 views
Active Guide
My device suddenly shut down. (YI 4K+ Action Camera)
1 views
Active Guide
Does the YI LITE Action Camera support the AV OUT feature?
1 views
Active Guide
Wall mounting diagram
1 views
Active Guide
What is the auto low light feature? (YI LITE Action Camera)
1 views
Active Guide
How to reset Kami Baby Smart Monitor
1 views
Active Guide
Why does the video recorded have no sound?
1 views
Active Guide
How can the ADAS tell if the car is departing from its lane?
1 views
Active Guide
Why does my camera have no button select tone?
1 views
Active Guide
How to reset YI Smart Dash Camera
1 views
Active Guide
What is ADAS?
1 views
Active Guide
What is In Housing Mode and how do I use it?(YI LITE Action Camera)
1 views
Active Guide
How to change the Sensitivity Level
1 views
Active Guide
Why isn't my touchscreen responding?(YI LITE Action Camera)
1 views
Active Guide
Lost video files?
1 views
Active Guide
How to reset Kami Outdoor camera
1 views
Active Guide
What's inside the box? (Kami Outdoor Camera)
1 views
Active Guide
Why can't my Bluetooth remote control pair with my YI 4K Action Camera?
1 views
Active Guide
How do I use my YI LITE Camera at night? Does it come with flash?
1 views
Active Guide
How do I pair the Bluetooth remote control with my YI 4K Action Camera?
1 views
Active Guide
What are the optional accessories?
1 views
Active Guide
What are the battery charging requirements with YI LITE Action Camera?
1 views
Active Guide
Instructions to pair your Kami Doorbell with Alexa Echo Show
1 views
Active Guide
How to Maximize Battery Life in Kami Doorbell Camera?
1 views
Active Guide
What's inside the box? (Kami Indoor Camera)
1 views
Active Guide
Why can't the app pair Kami Wire-Free Camera?
1 views
Active Guide
Is the battery removeable and interchangeable with that of 4K/4K+？
1 views
Active Guide
How to reset YI Nightscape Dash cam
1 views
Active Guide
How long can a microSD card of different capacity record?
1 views
Active Guide
How do I use my YI 4K Action Camera at night? Does it come with flash?
1 views
Active Guide
Error when linking YI cameras using Alexa app.
1 views
Active Guide
What is the recommended microSD card for Kami cameras?
1 views
Active Guide
YI Dash Cam-Nightscape working temperature range
1 views
Active Guide
Purple Haze In The Camera View
1 views
Active Guide
What is the focal length of the YI Dash Cam-Nightscape?
1 views
Active Guide
How to View the Video Recordings on SD Card (New App Features)
1 views
Active Guide
Camera Pairing Issue
1 views
Active Guide
Why can't I pair the Kami Entry Sensor/Kami Secure Home Motion Sensor?
1 views
Active Guide
Camera Activity (New App Feature)
1 views
Active Guide
Kami Entry Sensor/Kami Motion Sensor installation precautions.
1 views
Active Guide
Why does the app stop working after being connected to the YI 4K Action Camera?
1 views
Active Guide
How can I view the photos and videos saved on my SD card?
1 views
Active Guide
How to view the recordings on SD card (New App Feature)
1 views
Active Guide
24/7 Pro-Monitoring powered by Cove
1 views
Active Guide
How do I insert and remove the battery correctly?
1 views
Active Guide
How to view the live feed of the camera (New App Feature)
1 views
Active Guide
How to install the battery of Kami Motion Sensor.
1 views
Active Guide
Why does the camera turn off automatically?
1 views
Active Guide
How to Capture video from Camera Live feed (New App Feature)
1 views
Active Guide
Kami Motion Sensor battery average duration and replacement frequency?
1 views
Active Guide
How do I avoid damaging the battery ejection sheet?
1 views
Active Guide
How do I save the camera's power?
1 views
Active Guide
How to Playback the footage on your SD card?
1 views
Active Guide
Why is there no timestamp with YI 4K Action Camera?
1 views
Active Guide
How to enable Activity Zone with Kami Mini
1 views
Active Guide
Camera is Not Powering ON / No Voice Prompt
1 views
Active Guide
What are the monitoring capabilities?
0 views
Active Guide
What are the HDMI and USB port types?
0 views
Active Guide
Why can’t I immediately see the panoramic picture after shooting is complete?
0 views
Active Guide
QR Code Not Scanning
0 views
Active Guide
Why isn't my touchscreen responding?(YI 4K Action Camera)
0 views
Active Guide
How do I switch between photo and video mode?
0 views
Active Guide
How to Record on Time-lapse Mode with YI Dome Guard
0 views
Active Guide
Why can't I take pictures/videos with my YI 4K Action Camera?
0 views
Active Guide
Where can I find and download the latest firmware? (YI Action Camera)
0 views
Active Guide
What scenes are my camera suited for? (YI 4K Action Camera)
0 views
Active Guide
How do I quickly take a picture with YI 4K Action Camera?
0 views
Active Guide
What is the focal length? Can I adjust it?
0 views
Active Guide
How to reset YI Dome Guard
0 views
Active Guide
Does YI Dome Guard Support Wired Connection
0 views
Active Guide
What does it look like when YI Dome is working?
0 views
Active Guide
How do I edit photos and videos within the app? (YI 4K Action Camera)
0 views
Active Guide
I'm on a 5GHz network. Can I still use the camera?
0 views
Active Guide
What's the default Wi-Fi camera's name?
0 views
Active Guide
How many ways can my YI Dome Camera be installed?
0 views
Active Guide
Is it easy to detach the camera from the ceiling/wall?
0 views
Active Guide
YI Dome 720P Mounting Diagram
0 views
Active Guide
What are the different way to install YI Dome Camera 1080p?
0 views
Active Guide
How many positions can I favorite for the YI Dome Camera?
0 views
Active Guide
What accessories come with YI Dome Camera 1080p?
0 views
Active Guide
My YI Dome Camera 1080p and SD card are lost. What do I do?
0 views
Active Guide
What happens if the memory (Micro SD) card is full?
0 views
Active Guide
Does the YI Dome Camera 1080p come with a SD card?
0 views
Active Guide
Why is the blue light constant when my YI 4K Action Camera is turned on?
0 views
Active Guide
I am sharing my camera with others. What permissions do they have?
0 views
Active Guide
How do I conserve battery with YI 4K Action Camera? (Auto Power Off)
0 views
Active Guide
Why do my photos and videos display date 2008-1-1?
0 views
Active Guide
Are my videos backed up in cloud safe?
0 views
Active Guide
How come the YI 4K Action Camera will not turn on?
0 views
Active Guide
After disconnecting from the network, can it still record?
0 views
Active Guide
Why can't I take a snapshot while I'm recording video?
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I inserted the SD card but it is not being recognized. (YI 4K Action Camera)
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How many days of recording can the supported memory cards contain?
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Using the Live View
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Connecting the Doorbell wires and (2) Extension Wires (optional)
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What are the requirements for my microSD card?(YI 4K Action Camera)
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What are the key YI 4K Action Camera features?
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How to maximize battery life for Outdoor Battery Camera?
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What's included in YI-M1 Mirroless Camera Standard Kit?
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What are the requirements for my MicroSD card? (YI 4K Action Camera)
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How many batteries does the Kami Doorbell use?
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Can an old DSLR lens be used?
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What does the doorbell light mean?
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Why can't I connect to Wi-Fi with my YI 4K Action Camera?
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Any recommendations on camera bags?
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Should I buy a lens hood?
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What types of flash lights are supported?
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How can I access my YI Dome X camera DID (Serial Number)?
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How do you play the photo/video?
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what are the requirements for the external microphone with YI 360 VR Camera
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Setup/Pairing of your Doorbell Camera
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Can this camera be used outdoors? What temperature range can it handle?
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Why won't the YI 360 VR Camera turn on?
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Motion Detection and Person Detection(Human detection) with YI Dome Camera U
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How to Enable the New Smart AI Detection Feature
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What type of adapter should I use?
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Why does the battery drain so quickly?
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What should I do if the camera gets really hot during charging?
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How long should the first recharge be?
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How can I tell if the battery is fully charged?
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Can I charge my YI 360 VR Camera with my computer through an USB cable?
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Is a free trial available for YI Cloud Service?
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How to set up YI Cloud?
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What do the different status lights indicate?
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Cloud Code Activation
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What should I do if water gets into my camera?
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Cloud Plan Difference
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How should I store the camera if I'm not going to use it for a long time?
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What kind of USB port do we use? (YI 360 VR Camera)
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What should I do if a firmware upgrade fails?
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Which SD memory cards are official recommended?
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Double charged for cloud
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How do I contact customer support?
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Is there anything I should pay attention to when shooting videos?
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How to activate the Cloud 3-day Free Trial service plan using YI Home/Kami App
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What are the optional accessories for YI 360 VR Camera?
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Can we check the IP Address of the Cloud service?
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Can an authorized person be in the house when the system is activated?
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How To Playback Videos From The Kami Cloud?
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How do I use Peak Focus to take a photo?
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How do I activate / deactivate my alarm system if there isn’t a keypad?
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Power indicator
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What happens when the camera detects an intruder?
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How do I invite my household members to Pro Security?
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Recommended settings
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Can different people be set up to receive alarm notifications?
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Why can't my iPhone download videos from the YI 360 VR Camera?
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Why does the battery percentage indication display inaccurately?
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How can I connect multiple cameras to my app?(YI 360 VR Camera)
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How can I change the Wi-Fi name and password?(YI 360 VR Camera)
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How do I pair my YI 360 VR Camera with the app?
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Why can't I delete photos stored in the camera from the App?
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RapidSOS Ready
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Why does image sharing fail?
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How do I share photos downloaded to the App?
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Check Camera Compatibility
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How do I capture photos while recording with my YI 4K+ Action Camera?
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Can I charge my YI 4K+ Action Camera with my computer through an USB cable?
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Pressing down on the shutter will not shut down the YI LITE Action Camera.
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What is the electric current when the camera is in use?
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Who Has Access To The Live Video?
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Are The Alerts Real-Time?
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Does my smart phone need to be turned on while using YI Smart Dashcam?
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Why does my device automatically shut down?(YI 4K+ Action Camera)
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Where can I find and download the YI Action app?(YI 4K+ Action Camera)
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Do I Need Wi-Fi In My Home For Fall Detect To Work?
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What Happens During A Power Outage?
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Where can I download YI Action Camera App?(YI 4K+ Action Camera)
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Is it possible to record emergency video clips one immediately after another?
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Active Guide
Why is the firmware file not updating on my YI LITE Action Camera?
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How do I restore my YI LITE Action Camera to factory settings?
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How can I connect multiple cameras to my app?(YI 4K+ Action Camera)
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What should be the file format of the MicroSD card?
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How do I pair my YI 4K+ Action Camera with the app?
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Can YI Action Camera be used outside the country?
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Can YI Smart Dashcam use a portable USB battery pack as its power source?
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How to increase the Recording Duration?
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How can I connect multiple cameras to my app?(YI LITE Action Camera)
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Why can't I detect the camera's Wi-Fi hotspot?(YI LITE Action Camera)
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What kind of USB port do we use? (YI 4K+ Action Camera)
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How long can I record with the Kami Wire-Free Outdoor camera?
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Where I can purchase batteries for my Kami Wire-Free Outdoor Camera?
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Where can I find the downloaded videos and photos?
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How to reset Kami Wire-Free Outdoor camera
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Is Bluetooth remote control supported by YI Smart Dashcam?
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Getting to know your Kami Wire-Free Outdoor Camera
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Is YI Smart Dashcam equipped with an On-Board Diagnostics (OBD) system?
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How to increase or decrease the brightness of the Night Light
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How to increase or decrease the Kami Baby volume
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Why there is no timestamp YI LITE Action Camera?
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Can I turn off the screen of YI Smart Dashcam?
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How is the ADAS calibrated (what is the cross mark on the screen)?
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Why can't my iPhone download videos from the YI 4K+ Action camera?
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How do I share my photos and videos with YI 4K+ Action Camera?
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What is the recommended SD card for this camera?
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How to Enable or Disable the Person Detection
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Does YI Smart Dashcam have the Advanced Driver Assistance System (ADAS)?
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How to enable or disable the Camera Alarm
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The lens has a serious flare phenomenon
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How to enable or disable the Sound
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Why can't I take pictures/videos with my YI LITE Action Camera?
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Can YI 4K Action Camera be used with UAV drones?
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How long is the video recorded by the recorder?
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The video recorded by the device is not ideal?
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What is the maximum distance the bluetooth remote control can be used at?
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How to accurately install the recorder (3M glue)
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Why I don't see SD card slot?
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Can I charge my YI LITE Action Camera with my computer through an USB cable?
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Active Guide
What should I do if your device does not turn on?
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Is there a problem when the APP connects to the Yi Dash Cam-Nightscape?
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Instructions to pair your Kami Doorbell with Google Nest Hub
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How to reset Kami Indoor Camera
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The video resolution is low, looking at the file with "s"
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Kami Doorbell How to Install your Doorbell Camera
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How many devices can a Base Station be paired with?
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Can the YI Dash Cam-Nightscape be able to cycle video?
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Not able to create an account due to overlapping text
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Sharing Your Camera With Friends and Family
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Download YI Home/Kami Home App (iOS & Android)
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How do I pair a sensor to a specific Base Station?
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Video files cannot be played back.(YI 4K Action Camera)
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How To Purchase A Cloud Service Plan
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Cloud Service Not Uploading the Recordings to the Cloud
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Setup/Pairing of your Kami Smart Security Base station
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Kami Shield powered by Cove - How to Arm/Disarm your system
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Do not charge your Wire-Free Home Camera Kit outdoors.
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How do I set or change the YI 4K Action camera's time?
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What type of SD card do I need?
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Setup/Pairing of your Kami Mini camera
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Why is the YI Action Camera so hot when it's charging?
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