YI Technology
YI Technology Help Center Articles
1061 Articles
What's the default Wi-Fi camera's name?
496 views
Active Guide
What's inside the box (Kami Mini)
472 views
Active Guide
Take photo
454 views
Active Guide
Invite Household Members
443 views
Active Guide
What is loop recording?
442 views
Active Guide
Why are alerts not triggered when there is movement?
435 views
Active Guide
Understanding Blind Spots
426 views
Active Guide
What does the different LED indicator color mean?
419 views
Active Guide
What is In Housing Mode and how do I use it?(YI 4K+ Action Camera)
419 views
Active Guide
Light indicator status instructions
417 views
Active Guide
Why does the app stop working after it's been connected to the YI 4K+ Action Camera?
413 views
Active Guide
Secure Video Evidence
403 views
Active Guide
What's the minimum system requirement for mobile phones?
400 views
Active Guide
Check Camera Compatibility
399 views
Active Guide
What happens if the memory (Micro SD) card is full?
398 views
Active Guide
Address, Name, Phone Number
398 views
Active Guide
MicroSD card on YI Dome Guard
397 views
Active Guide
Unable to boot
396 views
Active Guide
Fall Detect
396 views
Active Guide
Setup/Pairing of Your Yi Pro 2K Camera
393 views
Active Guide
Double charged for cloud
393 views
Active Guide
Why does a lightning symbol appear on top of the user interface during "Live View"?
392 views
Active Guide
Verify Intrusions
392 views
Active Guide
Which video mode should I use?
392 views
Active Guide
How to view alerts and activities for specific dates (New App Feature)
390 views
Active Guide
What are the recording storage times for memory cards of various sizes?
389 views
Active Guide
What do the different status lights indicate?
389 views
Active Guide
Unable to Pair Camera
388 views
Active Guide
Doorbell Screws
388 views
Active Guide
Camera Pairing Issue
388 views
Active Guide
Kami Mini - Micro SD card
387 views
Active Guide
Setup/Pairing of your Doorbell Camera
387 views
Active Guide
Why I can't connect to Wi-Fi?
387 views
Active Guide
Can others use my phone and see Live Video at my home?
386 views
Active Guide
What if an alarm goes off when I don’t have my phone?
386 views
Active Guide
Wall mounting diagram
386 views
Active Guide
QR Code Not Scanning
385 views
Active Guide
Self Installation Videos
385 views
Active Guide
YI Dome Guard PTZ Angle
384 views
Active Guide
Recommended settings
384 views
Active Guide
KamiBaby Monitor MicroSD card slot
384 views
Active Guide
Why I don't see SD card slot?
384 views
Active Guide
Having issue with installing the YI/Kami Home PC App?
383 views
Active Guide
Setting Up Your Camera With YI Home app
383 views
Active Guide
What if the sensor cannot be paired to the Base Station?
383 views
Active Guide
Setup/Pairing of your Kami Smart Security Base station
383 views
Active Guide
Kami Doorbell How to Install your Doorbell Camera
381 views
Active Guide
Setting A Proper Camera Sensor Mount Angle
380 views
Active Guide
What's In The Box
379 views
Active Guide
What is the Cruise function?(YI Dome Camera 1080p)
378 views
Active Guide
Miscellaneous
378 views
Active Guide
What do the various states of the Power LED indicate?
377 views
Active Guide
How do I switch off the status light?
377 views
Active Guide
Cloud Plan Difference
377 views
Active Guide
The LCD preview is too bright, too white or completely white. (YI 4K+ Action Camera)
377 views
Active Guide
Unlimited Number of Cameras
377 views
Active Guide
Why is the video lagging when I preview it in the App?
376 views
Active Guide
What should I do if I forgot my PIN?
375 views
Active Guide
How to enable or disable the Motion Tracking
375 views
Active Guide
Why can't the app pair Kami Wire-Free Camera?
375 views
Active Guide
Which SD memory cards are official recommended?
374 views
Active Guide
Why is the focus frame red when pressing the shutter button halfway down?
374 views
Active Guide
How to enable or disable the Sound
374 views
Active Guide
Setup/Pairing Your YI Dome Guard
373 views
Active Guide
How to enable or disable the Human Tracking
373 views
Active Guide
Installing the Battery
373 views
Active Guide
Kami Pro Security Plans
373 views
Active Guide
Can I charge my YI 4K+ Action Camera with car charger?
373 views
Active Guide
Kami Indoor Wall Mounting Diagram
373 views
Active Guide
Install the Front Panel
372 views
Active Guide
What requirements does my smartphone need to install the app? (YI LITE Action Camera)
372 views
Active Guide
Using the Live View
370 views
Active Guide
Scheduling with YI Dome Camera U
370 views
Active Guide
How to setup Scheduling
370 views
Active Guide
Lost video files?
370 views
Active Guide
Setup/Pairing of your Kami Mini camera
370 views
Active Guide
What do I do once the memory card is full?
369 views
Active Guide
Why does the battery percentage indication display inaccurately?
369 views
Active Guide
Privacy Protection
368 views
Active Guide
Why can't I connect to Wi-Fi with my YI 4K+ Action Camera?
368 views
Active Guide
Can I watch video on the computer?
367 views
Active Guide
How to Redeem the Discount Code
366 views
Active Guide
Why can't I take pictures/videos with my YI 4K Action Camera?
366 views
Active Guide
What is Audio Control and how do I use it?
366 views
Active Guide
What can I do if some of the video files are missing?
366 views
Active Guide
IOS 13 Action camera and app pairing issue
365 views
Active Guide
What happens if the SD card is damaged?
365 views
Active Guide
Why does the camera go offline every evening and come back online in the morning?
365 views
Active Guide
How to Install
365 views
Active Guide
Why is the memory of my micro SD card smaller after being formatted through the app?
365 views
Active Guide
What should I do if device has a crash, an automatic reboot, etc?
365 views
Active Guide
Mechanical Doorbell Setup: Installing the chime connector(optional)
364 views
Active Guide
360° Auto Cruise with YI Dome Camera U
364 views
Active Guide
What is Rapid SOS?
364 views
Active Guide
How can I find my camera ID?
364 views
Active Guide
What's in the Box(KamiBaby)
364 views
Active Guide
Setup/Pairing of your Kami Indoor Camera
364 views
Active Guide
Can I store my video without a micro SD card?
363 views
Active Guide
How can I access my YI Dome X camera DID (Serial Number)?
363 views
Active Guide
Who Has Access To The Live Video?
363 views
Active Guide
Why the app stops working after its being connected to the YI LITE Action Camera?
363 views
Active Guide
What's the battery life in normal conditions?
363 views
Active Guide
Why can’t I immediately see the panoramic picture after shooting is complete?
362 views
Active Guide
Setting Up the Camera Again
362 views
Active Guide
Why is the image taken by YI Dome Camera 1080P black-and-white? What should I do?
362 views
Active Guide
What are the scene modes for?
362 views
Active Guide
On which Social Media platforms can I share my downloaded photos?
362 views
Active Guide
What is Safe Word?
362 views
Active Guide
Why can't my Bluetooth remote controller pair with my YI LITE Camera?
362 views
Active Guide
What is the recommended SD card for this camera?
362 views
Active Guide
Mount the Doorbell to the Flat Backplate
361 views
Active Guide
What do I do if the YI 4K+ Action Camera crashes?
361 views
Active Guide
What is the recommended microSD card for Kami cameras?
361 views
Active Guide
Can I set YI Dome Camera 1080p to cruise at a time interval?
360 views
Active Guide
Why do I have one video split into several files?
360 views
Active Guide
What's inside the box? (YI Dome X)
360 views
Active Guide
How to enable or disable the Image Rotation
360 views
Active Guide
What is YI Cloud Service?
360 views
Active Guide
Are my videos backed up in cloud safe?
359 views
Active Guide
Can I still see the videos once my YI Cloud Service is expired?
359 views
Active Guide
What's the best way to clean the sensor and the lens?
359 views
Active Guide
How to delete cloud recording for a specific time duration (New App Feature)
359 views
Active Guide
The camera lens flares severely.
359 views
Active Guide
Temperature and Humidity alarm with Kami Baby
359 views
Active Guide
YI Dome 720P Mounting Diagram
358 views
Active Guide
Why are the alerts delayed?
358 views
Active Guide
Why does the TV not show anything after it's connected to the camera via HDMI?
358 views
Active Guide
Why can't I see the 5.7K 30fps in the camera?
358 views
Active Guide
What are the requirements for my phone when playing high resolution video?
358 views
Active Guide
How long can I record for with a micro SD card?
358 views
Active Guide
What's in the box?(YI Dome Guard)
357 views
Active Guide
What is In Housing Mode and how do I use it?(YI LITE Action Camera)
357 views
Active Guide
How many days of recording can the supported memory cards contain?
355 views
Active Guide
How to reset your YI Home camera?
355 views
Active Guide
Cloud Code Activation Using YI/Kami Home App (Android/IOS Devices)
355 views
Active Guide
YI Cloud Service Agreement
355 views
Active Guide
What is the best portable battery pack for YI?
355 views
Active Guide
What's inside the box? (Kami Outdoor Camera)
355 views
Active Guide
What should I do if your device does not turn on?
355 views
Active Guide
What are the monitoring capabilities?
354 views
Active Guide
What are the policies on repair, return and exchange?
354 views
Active Guide
Why can't I detect the camera's Wi-Fi hotspot?(YI 4K Action Camera)
354 views
Active Guide
Power indicator
354 views
Active Guide
How to enable or disable the Motion
354 views
Active Guide
The video recorded by the device is not ideal?
354 views
Active Guide
What is the maximum distance the bluetooth remote control can be used at?
354 views
Active Guide
What is the operating temperature of the YI Outdoor camera?
353 views
Active Guide
What's in the Box(Kami Doorbell)
353 views
Active Guide
MicroSD Card on YI Pro 2K Camera
353 views
Active Guide
Is it safe to have videos stored in YI Cloud Service?
353 views
Active Guide
Why can't I access the internet after the app has connected to my YI 360 VR Camera?
353 views
Active Guide
What should be the file format of the MicroSD card?
353 views
Active Guide
What's inside the box? (Kami Wire-Free Outdoor Camera)
353 views
Active Guide
Instructions to pair your Kami Doorbell with Google Nest Hub
353 views
Active Guide
What’s the resolution of the camera?
352 views
Active Guide
Can I charge my camera using a portable charger? Can I use my camera while charging?
352 views
Active Guide
Does this camera allow you to zoom in?
352 views
Active Guide
How do I select 4K 60fps?
351 views
Active Guide
Suggested Installation Angle
351 views
Active Guide
What's included in YI M1 Mirrorless Camera Standard Kit?
351 views
Active Guide
My device suddenly shut down. (YI 360 VR Camera)
351 views
Active Guide
What is the recommended microSD card for YI cameras?
351 views
Active Guide
What should I do if a firmware upgrade fails?
351 views
Active Guide
How to activate the Cloud 3-day Free Trial service plan using YI Home/Kami App
351 views
Active Guide
Arm and Disarm Alarms
351 views
Active Guide
How can I access my Kami Outdoor Camera DID (Serial Number)?
351 views
Active Guide
Tell me more about YI’s chipset?
351 views
Active Guide
Why have my old video files been deleted?
350 views
Active Guide
Setup/Pairing of your YI Outdoor Camera
350 views
Active Guide
Setup/Pairing of your YI Dome X camera
350 views
Active Guide
What does the doorbell light mean?
350 views
Active Guide
How to create a security PIN?
350 views
Active Guide
What are the supported video formats? Is 4K video supported?
350 views
Active Guide
Why can't I detect the camera's Wi-Fi hotspot?(YI 360 VR Camera)
350 views
Active Guide
Why are there Horizontal bars of light across the recorded video?
350 views
Active Guide
Having trouble when connecting YI Smart Dashcam to the app?
350 views
Active Guide
Why does the camera power off when the MicroSD card is inserted/extracted?
350 views
Active Guide
Why does the video recorded have no sound?
350 views
Active Guide
Why can't I pair the Kami Entry Sensor/Kami Secure Home Motion Sensor?
350 views
Active Guide
How to Record on Time-lapse Mode with YI Dome Guard
349 views
Active Guide
YI Dome 1080p Manual
349 views
Active Guide
How do I invert the image on my camera?
349 views
Active Guide
Why does the YI 4K Action Camera feel hot while charging?
349 views
Active Guide
How to change the camera/device name
349 views
Active Guide
What does each mode on the mode dial mean?
349 views
Active Guide
What is the operating temperature for YI Smart Dashcam?
349 views
Active Guide
Why isn't the camera beeping or the LED lights flashing while I'm using it?
348 views
Active Guide
What are the requirements for my MicroSD card? (YI 4K Action Camera)
348 views
Active Guide
How to turn on/off the Camera Microphone
348 views
Active Guide
When do I use HDR?
348 views
Active Guide
Why can't my Bluetooth remote control pair with my YI 4K Action Camera?
348 views
Active Guide
How to Maximize Battery Life in Kami Doorbell Camera?
348 views
Active Guide
What are bookmarks? How do I set them up?
347 views
Active Guide
Will I be notified when the battery in my Kami Doorbell is running low?
347 views
Active Guide
How to turn on/off the Status Light
347 views
Active Guide
What are the requirements for my PC when playing high resolution video?
347 views
Active Guide
Will mobile data be used when I use the Discover or Store section in the app?
347 views
Active Guide
What does it look like when YI Dome is working?
346 views
Active Guide
Why won't the YI 360 VR Camera turn on?
346 views
Active Guide
What's in the Box?(YI Dome Camera U)
346 views
Active Guide
What happens when the camera detects an intruder?
346 views
Active Guide
RapidSOS Ready
346 views
Active Guide
Troubleshooting SD Card Recording Issues
345 views
Active Guide
Why are the photos and videos distorted on the margins?(YI 4K Action Camera)
345 views
Active Guide
What are the video resolution modes?
345 views
Active Guide
Cloud Code Activation
345 views
Active Guide
Why does the subject look tilted while shooting video?
345 views
Active Guide
How to update the firmware? (YI Smart Dash Camera)
345 views
Active Guide
What is ADAS?
345 views
Active Guide
What is the focal length? Can I adjust it?
344 views
Active Guide
Why are the picture and video corners deformed?
344 views
Active Guide
Why can't my iPhone download videos from the YI 360 VR Camera?
344 views
Active Guide
Acceptance and promise
344 views
Active Guide
Why can't I take pictures/videos with my YI 360 VR Camera?
344 views
Active Guide
Quick Start Guide
344 views
Active Guide
The relationship between battery life and different modes of Kami Wire-Free Camera.
344 views
Active Guide
How do I switch between photo and video mode?
343 views
Active Guide
Kami Doorbell Camera Manual
343 views
Active Guide
How to cancel YI Cloud Subscription for free trial or non-free trial iOS users.
343 views
Active Guide
What is the monitoring range of the camera?
343 views
Active Guide
Where should I place my Kami Pro Security cameras?
343 views
Active Guide
Why doesn't my Type-C to RCA cable unable to output AV signal to the monitor?
343 views
Active Guide
Notes for safe use
343 views
Active Guide
Setup/Pairing your KamiBaby Smart Monitor camera
343 views
Active Guide
How to view the live feed of the camera (New App Feature)
343 views
Active Guide
Wire-Free Home Camera Kit should not be mounted on some hot appliances.
343 views
Active Guide
What happens when your camera is correctly connected to HDMI?
342 views
Active Guide
Why does the camera become so hot when it's recording? (YI 360 VR Camera)
342 views
Active Guide
Why can't my Bluetooth remote controller pair with my YI 360 VR camera?
342 views
Active Guide
Disarm Settings
342 views
Active Guide
Why can't the camera detect faces when shooting portraits?
342 views
Active Guide
How To Mount Your Camera Sensor To A Wall
342 views
Active Guide
Kami Wire-Free camera not compatible with CVR
342 views
Active Guide
Can the YI Dome Camera be set to cruise at certain times?
341 views
Active Guide
Turning the Power On
341 views
Active Guide
what are the requirements for the external microphone with YI 360 VR Camera
341 views
Active Guide
Powering On/Off
341 views
Active Guide
What Happens During A Power Outage?
341 views
Active Guide
How can I change the Wi-Fi name and password?(YI 4K+ Action Camera)
341 views
Active Guide
How do I view photos and videos from my SD Card? (YI 4K+ Action Camera)
341 views
Active Guide
How To Use The Time-Lapse Feature
341 views
Active Guide
Camera Keeps Going Offline
341 views
Active Guide
How many devices can a Base Station be paired with?
341 views
Active Guide
Can I charge my YI 4K Action Camera with car charger?
340 views
Active Guide
Where are all my downloaded photos and videos?
340 views
Active Guide
How to reset YI Dome Guard
339 views
Active Guide
Important reminders
339 views
Active Guide
What focus modes does the camera support? What scenario is each mode suitable for?
339 views
Active Guide
How do I generate an insurance certificate using Kami Pro Security?
339 views
Active Guide
What can I do if my camera cannot start?
339 views
Active Guide
What is Motion Tracking?(YI Dome Camera 1080p)
338 views
Active Guide
Why are my photos blurry?
338 views
Active Guide
Disclaimer
338 views
Active Guide
What is the designed capacity of the built-in battery?
338 views
Active Guide
What is the YI LITE Action Camera's factory default WiFi hotspot?
338 views
Active Guide
Scheduling with YI Dome Guard
337 views
Active Guide
What are the different way to install YI Dome Camera 1080p?
337 views
Active Guide
Why is the blue light constant when my YI 4K Action Camera is turned on?
337 views
Active Guide
I can view the Live feed, but I couldn't hear any audio
337 views
Active Guide
Why is the loop recording prompting me about insufficient space?(YI 4K+ Action Camera)
337 views
Active Guide
What smart phone systems are supported by YI Smart Dashcam?
337 views
Active Guide
How to correct the Lens Distortion
337 views
Active Guide
How to turn off the alarm sound of the Base Station in Away mode?
337 views
Active Guide
Why do my nighttime videos have streaking? How do I correct this?(YI 4K Action Camera)
337 views
Active Guide
What is the rotating angle for YI Dome Camera 1080p?
336 views
Active Guide
Can I use a mobile phone or car charger to charge my camera?
336 views
Active Guide
How do I update the YI 4K Action Camera firmware version?
336 views
Active Guide
What is the cool down / cool off period for Alert Notifications?
336 views
Active Guide
Installation tips
336 views
Active Guide
Why can't I adjust the zoom ring on 42.5mm lens?
336 views
Active Guide
How much can I be fined for a false alarm?
336 views
Active Guide
What is the YI 360 VR Camera's factory default WiFi hotspot?
336 views
Active Guide
How can I change the Wi-Fi name and password?(YI 360 VR Camera)
336 views
Active Guide
Pairing Your Fall Detect Camera
336 views
Active Guide
How to change the Sensitivity Level
336 views
Active Guide
Instructions to pair your Kami Doorbell with Alexa Echo Show
336 views
Active Guide
How to change email address thru the app
336 views
Active Guide
Where do I see order status and tracking information?
335 views
Active Guide
Why is my video split into multiple clips when I am recording?
335 views
Active Guide
Why can't I download Master Guide templates?
335 views
Active Guide
Why are the videos shot at night blurred?
335 views
Active Guide
Can I use double-sided tape to attach YI Dome Camera 1080p to the wall?
334 views
Active Guide
Why does a stripe appear in my videos when recording in bright light?
334 views
Active Guide
What’s the Resolution of the Yi Pro 2K Camera?
334 views
Active Guide
How come the YI 4K+ Action Camera will not turn on?
334 views
Active Guide
How to reset Kami Indoor Camera
334 views
Active Guide
Connecting Cameras To A Different Network Using The Same Account
333 views
Active Guide
Why does my device automatically shut down?(YI 4K Action Camera)
333 views
Active Guide
YI Dome X Wall Mounting Diagram (Optional)
333 views
Active Guide
How to Setup Activity Detection Zone
333 views
Active Guide
YI Dome Camera U Pan/Tilt/Zoom (PTZ) Angle
333 views
Active Guide
Is the camera still able to record to a MicroSD card without a network connection?
333 views
Active Guide
Why are the videos not divided according to the above rules?(YI 4K+ Action Camera)
333 views
Active Guide
Camera Sensor Setup Verification
333 views
Active Guide
Video files cannot be played back.(YI 4K Action Camera)
333 views
Active Guide
Kami Shield powered by Cove - How to Arm/Disarm your system
333 views
Active Guide
What is a .thm file?
332 views
Active Guide
What scenes are my camera suited for? (YI 4K Action Camera)
332 views
Active Guide
How do I connect the App to a second camera?
332 views
Active Guide
Doorbell in-app audio chime notification (Android)
332 views
Active Guide
The preview is too bright, too white or completely white. (YI 360 VR Camera)
332 views
Active Guide
Why can't I connect to Wi-Fi with my YI 360 VR Camera?
332 views
Active Guide
Why can't I take pictures/videos with my YI 4K+ Action Camera?
332 views
Active Guide
How can I change the camera Wi-Fi name and password?
332 views
Active Guide
Why can't I take pictures/videos with my YI LITE Action Camera?
332 views
Active Guide
How can I make the camera's beep louder?
332 views
Active Guide
Why is the YI Action Camera so hot when it's charging?
332 views
Active Guide
24-Hour Time Format (iOS)
331 views
Active Guide
What alarm modes does the YI Dome Camera have?
331 views
Active Guide
After disconnecting from the network, can it still record?
331 views
Active Guide
Why can't I take a snapshot while I'm recording video?
331 views
Active Guide
Getting to know your Doorbell Camera
331 views
Active Guide
YI Dome X Indicator Light Issue
331 views
Active Guide
How can I access my YI Home Camera DID (Serial Number)?
331 views
Active Guide
Does my county require an Alarm Permit?
331 views
Active Guide
What can I do after logging into my account in the App?
331 views
Active Guide
Where I can purchase batteries for my Kami Wire-Free Outdoor Camera?
331 views
Active Guide
My device suddenly shut down. (YI 4K+ Action Camera)
331 views
Active Guide
How long can it be used for?
331 views
Active Guide
How do I pair a sensor to a specific Base Station?
331 views
Active Guide
How can I restore the camera to factory settings?
330 views
Active Guide
What type of image stabilization does YI-M1 Mirrorless Camera support?
330 views
Active Guide
Does the system sound an alarm if there is an intruder?
330 views
Active Guide
Why do images taken from a close distance look blurry?
330 views
Active Guide
Why is burst shooting not working after I set it?
330 views
Active Guide
How long can I record with the Kami Wire-Free Outdoor camera?
330 views
Active Guide
What is the bitrate for each resolution?
330 views
Active Guide
Can I charge my YI LITE Action Camera with car charger?
330 views
Active Guide
Where can I find and download the latest firmware? (YI Action Camera)
329 views
Active Guide
Can I charge my camera with my computer through a USB cable?
329 views
Active Guide
What load capacity tripod is suitable for YI M1 Mirrorless Camera?
329 views
Active Guide
How long can I record video on a 16GB SD card?
329 views
Active Guide
What should I do if water gets into my camera?
329 views
Active Guide
Where to place your camera
329 views
Active Guide
Will it be possible to see the video history?
329 views
Active Guide
How do I select the focus point?
329 views
Active Guide
Do I need Wi-Fi in my home for the cameras to work?
329 views
Active Guide
About Kami Pro Security
329 views
Active Guide
Why does the YI 4K+ Action Camera feel hot while charging?
329 views
Active Guide
What are the requirements for my micro SD (TF) card with my YI LITE Action Camera?
329 views
Active Guide
How to reset KamiBaby Smart monitor
329 views
Active Guide
YI Dome Guard Wall mounting diagram
328 views
Active Guide
Charging and Inserting the battery of the Kami Doorbell Camera
328 views
Active Guide
Why are the videos blurry or not clear?
328 views
Active Guide
Can I only take panoramic photos from left to right?
328 views
Active Guide
Why can't I delete photos stored in the camera from the App?
328 views
Active Guide
What is the camera's operational temperature range?(YI LITE Action Camera)
328 views
Active Guide
How to increase the Recording Duration?
328 views
Active Guide
Why can't I detect the camera's Wi-Fi hotspot?(YI LITE Action Camera)
328 views
Active Guide
Why is the loop recording prompting me about insufficient space?(YI LITE Action Camera)
328 views
Active Guide
What is the camera's operational temperature range?(YI 4K+ Action Camera)
328 views
Active Guide
Download YI Home/Kami Home App (iOS & Android)
328 views
Active Guide
What photo/video modes do my YI 4K Action Camera support and what does each mode allow?
327 views
Active Guide
What accessories come with YI Dome Camera 1080p?
327 views
Active Guide
Why can't I capture photos or record videos when the camera is connected to the PC?
327 views
Active Guide
How to reset YI Dome Camera U?
327 views
Active Guide
Video files cannot be played back.(YI 360 VR Camera)
327 views
Active Guide
Insurance Benefits
327 views
Active Guide
What is the WiFi transmission speed?(YI 4K+ Action Camera)
327 views
Active Guide
Kami Indoor Camera Indicator Light Issue
327 views
Active Guide
How long can a microSD card of different capacity record?
327 views
Active Guide
How to Install 24/7 Pro Monitoring Powered by Cove - Kami Home
327 views
Active Guide
How to Playback the footage on your SD card?
327 views
Active Guide
What are the different types of alerts YI Dome Camera 1080p supports?
326 views
Active Guide
How do I connect the App to the camera?
326 views
Active Guide
How long does it take the battery to recharge the Kami Doorbell batteries?
326 views
Active Guide
What types of flash lights are supported?
326 views
Active Guide
How to the turn camera on/off
326 views
Active Guide
How do I restore my YI 360 VR Camera to factory settings?
326 views
Active Guide
Using the Live View (YI/Kami Home Cameras)
326 views
Active Guide
What do I do if the YI 360 VR camera crashes?
326 views
Active Guide
Setting Up Your Camera With the Cove app
326 views
Active Guide
How to reset Kami Wire-Free Outdoor camera
326 views
Active Guide
How to reset Kami Baby Smart Monitor
326 views
Active Guide
What is the Lane Departure Warning and the Forward Collision Warning?
326 views
Active Guide
Why does the camera turn off automatically?
326 views
Active Guide
How do I clean the camera's body?
325 views
Active Guide
Can employees of XIAOYI see my video?
325 views
Active Guide
What's in the box?(Yi Pro 2K Security Camera)
325 views
Active Guide
How do I conserve battery with YI 360 VR Camera? (Auto Power Off)
325 views
Active Guide
How to troubleshoot "camera is offline"?
325 views
Active Guide
How do I use the Manual Focus and Zoom Focus to take photo?
325 views
Active Guide
What subjects are the HDR feature suited for? Under which modes can HDR be used?
325 views
Active Guide
What is the 'Master guide'? How do I use it?
325 views
Active Guide
Unlimited Authorized Users
325 views
Active Guide
What are the optional accessories?
325 views
Active Guide
How many preset positions am I allowed to set for the camera?
324 views
Active Guide
What is "In Housing Mode" and how do I use it?(YI 4K Action Camera)
324 views
Active Guide
Why are the Night Vision images unclear?
324 views
Active Guide
How does the night vision work on YI Dome?
324 views
Active Guide
Height and Distance Recommendations
324 views
Active Guide
On what phones can I use YI Action app?
324 views
Active Guide
Where can I purchase the battery?
324 views
Active Guide
Who has access to the event video?
324 views
Active Guide
How do I check if my camera is compatible?
324 views
Active Guide
Will the video being shot save, even if the battery dies or the memory runs out?
324 views
Active Guide
How to set alarm for your cameras and sensors with 24/7 Pro Monitoring
324 views
Active Guide
In the cold areas, the suction cup cannot be attached firmly to the windshield?
324 views
Active Guide
How to increase or decrease the brightness of the Night Light
324 views
Active Guide
Will YI Dome Camera's movement affect the sound recording?
323 views
Active Guide
How to Install the YI Outdoor camera?
323 views
Active Guide
How do you play the photo/video?
323 views
Active Guide
What are the battery specifications and charging requirements with YI 360 VR Camera?
323 views
Active Guide
Which areas of the screen can set off the shutter when touched?
323 views
Active Guide
How do I pair the bluetooth remote control with my YI LITE Action Camera?
323 views
Active Guide
How do I restore my YI 4K+ Action Camera to factory settings?
323 views
Active Guide
What is the recommended SD card for a Kami Wire-Free Outdoor Camera?
323 views
Active Guide
Video files cannot be played back.(YI LITE Action Camera)
323 views
Active Guide
what are the requirements for the external microphone with YI 4K+ Action Camera
323 views
Active Guide
Why can't my iPhone download videos from the YI 4K+ Action camera?
323 views
Active Guide
How to Add a PIN Code to Your Home Security Camera for Enhanced Privacy?
323 views
Active Guide
What type of SD card do I need?
323 views
Active Guide
How to setup Scheduling
323 views
Active Guide
Getting to know your Kami Mini camera
322 views
Active Guide
What is the maximum resolution you can get with this camera?
322 views
Active Guide
How do I download videos and photos from the app?(YI 360 VR Camera)
322 views
Active Guide
What type of display modes are supported via HDMI display?
322 views
Active Guide
Change Your Password within the YI Home/Kami App
322 views
Active Guide
I have an issue with my cloud service.
322 views
Active Guide
How many YI Home Cameras can be connected to one account?
322 views
Active Guide
Why can't I set aperture under 'Master Guide' mode?
322 views
Active Guide
Receive Alarms and Dispatch Help
322 views
Active Guide
Can I insert/remove the memory card when the camera is powered on?
322 views
Active Guide
How to Reset the Safe Word
322 views
Active Guide
Why does my device automatically shut down?(YI 4K+ Action Camera)
322 views
Active Guide
What About Other Fall Technologies?
322 views
Active Guide
What is the YI 4K+ Action Camera's factory default WiFi hotspot?
322 views
Active Guide
Tell me more about the lens of the camera?
322 views
Active Guide
Cloud Service Not Uploading the Recordings to the Cloud
322 views
Active Guide
A black screen is displayed with an "AV OUT" icon with my YI 4K Action Camera
322 views
Active Guide
How to install the battery of Kami Motion Sensor.
322 views
Active Guide
Kami Motion Sensor battery average duration and replacement frequency?
322 views
Active Guide
Why can't I connect to the camera's Wi-Fi?
321 views
Active Guide
How come the YI 4K Action Camera will not turn on?
321 views
Active Guide
How can I reset my YI Outdoor Camera?
321 views
Active Guide
Why doesn't the illuminator light up when shooting in dim places?
321 views
Active Guide
YI Dome Camera U Wall Mounting Diagram(Optional)
321 views
Active Guide
How long should the first recharge be?
321 views
Active Guide
How to use the settings for your camera?(YI Home camera)
321 views
Active Guide
How can I playback the footage on my SD card? (YI Home camera)
321 views
Active Guide
How do I use Peak Focus to take a photo?
321 views
Active Guide
How do I take a photo or video with YI 360 VR Camera?
321 views
Active Guide
False Alarms and Fines: Can I Be Fined for a False Alarm?
321 views
Active Guide
What are the battery specification and charging requirements with YI 4K+ Action Camera?
321 views
Active Guide
What is the Electronic Image Stabilization(EIS) function? How to use it？
321 views
Active Guide
Why can't my Bluetooth remote controller pair with my YI 4K+ Action Camera?
321 views
Active Guide
Why is there no timestamp with YI 4K Action Camera?
321 views
Active Guide
What do I do if the YI 4K Action Camera crashes?
320 views
Active Guide
Why can't I connect to Wi-Fi with my YI 4K Action Camera?
320 views
Active Guide
Should I buy a lens hood?
320 views
Active Guide
What type of adapter should I use?
320 views
Active Guide
What is the minimum bandwidth requirement per camera to use YI cloud service (storage)?
320 views
Active Guide
How to update your cloud payment method in the YI Home/Kami App
320 views
Active Guide
Why does image sharing fail?
320 views
Active Guide
Why is the firmware file not updating on my YI LITE Action Camera?
320 views
Active Guide
How to change the Temperature unit
320 views
Active Guide
How do I export video and image files to computer?
320 views
Active Guide
How to delete your YI Account
320 views
Active Guide
How to create an account in the Yi Home or Kami Home app?
319 views
Active Guide
How to Change Image/Video Resolution Quality
319 views
Active Guide
I am sharing my camera with others. What permissions do they have?
319 views
Active Guide
What kind of USB port do we use? (YI 360 VR Camera)
319 views
Active Guide
How to Reset the Disarm Passcode
319 views
Active Guide
No Contracts. No Long-term Commitments.
319 views
Active Guide
How do I generate an insurance certificate?
319 views
Active Guide
Why are the videos blurred?
319 views
Active Guide
Why are the video files in MPEG-4 format? Can I choose from other video formats?
319 views
Active Guide
What should I do when YI Smart Dashcam displays “please format the MicroSD card”?
319 views
Active Guide
Why do I have .SEC files? (YI LITE Action Camera)
319 views
Active Guide
Why are the photos and videos distorted on the margins?(YI LITE Action Camera)
319 views
Active Guide
Record & Play with Kami baby
319 views
Active Guide
Can I really trust the Night Vision of YI Dome Camera 1080p?
318 views
Active Guide
Setting Up Your Camera With the Alder app
318 views
Active Guide
What is the highest resolution video recording possible by YI Smart Dashcam?
318 views
Active Guide
How to enable Kami Wire-Free Outdoor Motion Detection?
318 views
Active Guide
Kami and YI cameras that dual band (2.4GHz and 5GHz) network?
318 views
Active Guide
How to view the recordings on SD card (New App Feature)
318 views
Active Guide
Can I use a portable battery to supply power?
317 views
Active Guide
How many batteries does the Kami Doorbell use?
317 views
Active Guide
Google issue is "Streaming unavailable" on Nest Hub?
317 views
Active Guide
Why is there no timestamp with YI 4K+ Action Camera?
317 views
Active Guide
Are The Alerts Real-Time?
317 views
Active Guide
Baby Cry Detection with Kami Baby
317 views
Active Guide
How to increase or decrease the Kami Baby volume
317 views
Active Guide
Why isn't my touchscreen responding?(YI LITE Action Camera)
317 views
Active Guide
What's inside the box? (Kami Indoor Camera)
317 views
Active Guide
Precautions for Wire-Free Home Camera Kit outdoor use
317 views
Active Guide
What is the auto low light feature? (YI 4K Action Camera)
316 views
Active Guide
Can I turn on and bind to my mobile hotspot?
316 views
Active Guide
Why do I have .SEC files? (YI 4K Action Camera)
316 views
Active Guide
Fixing the Backplate to the Wall (optional)
316 views
Active Guide
What temperature and humidity are OK for the M1 Mirrorless camera to operate in?
316 views
Active Guide
What is the YI 4K Action Camera's factory default WiFi hotspot?
316 views
Active Guide
Getting to know your YI Dome X
316 views
Active Guide
How do I view photos and videos from my SD Card?(YI 360 VR Camera)
316 views
Active Guide
What is the focal length of YI Smart Dashcam?
316 views
Active Guide
Not able to create an account due to overlapping text
316 views
Active Guide
How To Setup YI/Kami Camera?
316 views
Active Guide
How do I avoid damaging the battery ejection sheet?
316 views
Active Guide
How do I control YI Dome Camera 1080p to move to the position I wish to see?
315 views
Active Guide
What inside the box? (YI Dome 720P)
315 views
Active Guide
What's included in YI-M1 Mirroless Camera Standard Kit?
315 views
Active Guide
How to set up YI Cloud?
315 views
Active Guide
How to reset YI Smart Dash Camera
315 views
Active Guide
The lens has a serious flare phenomenon
315 views
Active Guide
My device suddenly shut down. (YI 4K Action Camera)
315 views
Active Guide
Motion Detection and Person Detection(Human Detection) with YI Dome Guard
314 views
Active Guide
Getting to know your YI Dome Guard
314 views
Active Guide
Can an old DSLR lens be used?
314 views
Active Guide
How many cameras do I need for my house?
314 views
Active Guide
Who Has Access To The Fall Video Clips?
314 views
Active Guide
What are the key YI 4K+ Action Camera features?
314 views
Active Guide
Why there is no timestamp YI LITE Action Camera?
314 views
Active Guide
Setup/Pairing of your Kami Outdoor Camera
314 views
Active Guide
How do I view photos and videos from my SD Card?(YI 4K Action Camera)
313 views
Active Guide
Where can I download YI Action Camera App?(YI 4K Action Camera)
313 views
Active Guide
Kami doorbell camera cloud service compatibility
313 views
Active Guide
What is the camera's operational temperature range?(YI 360 VR Camera)
313 views
Active Guide
What are the cameras that supports the YI Cloud service plan?
313 views
Active Guide
Why is there no Auto Focus sound?
313 views
Active Guide
How do I conserve battery with YI LITE Action Camera? (Auto Power Off)
313 views
Active Guide
Can YI Smart Dashcam use a portable USB battery pack as its power source?
313 views
Active Guide
How to verify the camera model from the ID number?
313 views
Active Guide
How about power consumption?
312 views
Active Guide
Can I See the Infrared Light at Night?
312 views
Active Guide
How do I get my YI 360 VR Camera to focus?
312 views
Active Guide
What do I do if the YI LITE Action Camera crashes?
312 views
Active Guide
Can We Talk To Our Loved Ones If They Fall?
312 views
Active Guide
Purple Haze In The Camera View
312 views
Active Guide
Power on the camera (Kami Mini)
311 views
Active Guide
Powering On Your YI Dome Guard
311 views
Active Guide
How do I take photos or videos with YI 4K Action Camera?
311 views
Active Guide
What is the wide angle view on the YI Outdoor Camera?
311 views
Active Guide
What are the requirements for my microSD card?(YI 4K Action Camera)
311 views
Active Guide
How do I correctly install and turn on flash lights?
311 views
Active Guide
How can I view the camera's photos/videos on my television?
311 views
Active Guide
How do I sync templates from the cloud?
311 views
Active Guide
IR Rights Protection
311 views
Active Guide
What does the Power LED's displays mean?
311 views
Active Guide
Why can't I access the internet after the app has connected to my YI 4K+ Action Camera?
311 views
Active Guide
Is 3G/4G mobile data required to watch the videos in the APP?
311 views
Active Guide
How to accurately install the recorder (3M glue)
311 views
Active Guide
The video resolution is low, looking at the file with "s"
311 views
Active Guide
My YI Dome Camera 1080p and SD card are lost. What do I do?
310 views
Active Guide
Does the YI Dome Camera support two-way calls?
310 views
Active Guide
Doorbell Tamper Detection on Kami Doorbell Camera
310 views
Active Guide
How to enable or disable the Night IR Vision IR Light
310 views
Active Guide
Is a dry box and dehumidifiers necessary?
310 views
Active Guide
How To Enable Or Disable The Kami Pro Security
310 views
Active Guide
Do I Need An Application For Fall Detect To Work?
310 views
Active Guide
Is it possible to record emergency video clips one immediately after another?
310 views
Active Guide
Setup/Pairing of your Kami Wire-Free Outdoor camera
310 views
Active Guide
How to Enable or Disable the Person Detection
310 views
Active Guide
Kami Outdoor Wall Mounting Diagram
310 views
Active Guide
How do I pair the Bluetooth remote control with my YI 4K Action Camera?
310 views
Active Guide
Can the Base Station be used without the network cable?
310 views
Active Guide
Why does the camera lag in dark environments?
309 views
Active Guide
Why can't I find the camera's Wi-Fi?
309 views
Active Guide
How do I take pictures using the camera only?
309 views
Active Guide
Does the YI Dome Camera come with a SD card?
309 views
Active Guide
How do I share my photos and videos to social networks?
309 views
Active Guide
Setup/Pairing of your YI Dome Camera U
309 views
Active Guide
What should I do if the camera gets really hot during charging?
309 views
Active Guide
How To Download The Cloud Video?
309 views
Active Guide
How can I connect multiple cameras to my app?(YI 360 VR Camera)
309 views
Active Guide
How can I contact customer support?
309 views
Active Guide
Why does my device automatically shut down?(YI LITE Action Camera)
309 views
Active Guide
YI Dash Cam-Nightscape working temperature range
309 views
Active Guide
Sharing Your Camera With Friends and Family
309 views
Active Guide
Motion Tracking in YI Dome Guard
308 views
Active Guide
Enable/Disable Yi/Kami Home Push Notifications in Phone Settings
308 views
Active Guide
What is Baby Crying Detection?
308 views
Active Guide
Why does the LCD screen show 81 focus points when I press the multi-function Q button?
308 views
Active Guide
Do the cameras work outdoors?
308 views
Active Guide
Where can I find the downloaded photos?
308 views
Active Guide
Pressing down on the shutter will not shut down the YI LITE Action Camera.
308 views
Active Guide
How To Mount Your Camera Sensor To The Ceiling
308 views
Active Guide
Are The Camera Sensors Easy To Install?
308 views
Active Guide
Why can't I detect the camera's Wi-Fi hotspot?(YI 4K+ Action Camera)
308 views
Active Guide
Kami Wire-Free Outdoor Camera Indicator light
308 views
Active Guide
Will the QR code asking me to download the app appear every time I turn on the camera?
308 views
Active Guide
What video standard does the camera support?
307 views
Active Guide
What is the code rate for video in different resolutions?
307 views
Active Guide
Can I Mount My Camera Sensors Over A Door Or Window?
307 views
Active Guide
How do I update the YI 4K+ Action Camera firmware version?
307 views
Active Guide
How long the battery life of the Kami Wire-Free Outdoor camera
307 views
Active Guide
How can the ADAS tell if the car is departing from its lane?
307 views
Active Guide
Can I set the white balance and exposure compensation manually?
307 views
Active Guide
How to remove the battery of Kami Entry Sensor/Kami Motion Sensor.
307 views
Active Guide
Why can't I access the internet after the app has connected to my YI 4K Action Camera?
306 views
Active Guide
24/7 Pro Monitoring Alerts
306 views
Active Guide
Getting to know your KamiBaby Smart Monitor
306 views
Active Guide
Where did my downloaded videos and photos go?(YI 4K+ Action Camera)
306 views
Active Guide
Is there a QR code for YI Action Camera?
305 views
Active Guide
Can YI Dome Camera be fixed to a wall?
305 views
Active Guide
How can I see more details of the video?(YI Outdoor Camera)
305 views
Active Guide
How should I store the camera if I'm not going to use it for a long time?
305 views
Active Guide
Service content and user notice
305 views
Active Guide
How can I avoid false alarm fines?
305 views
Active Guide
Why doesn't my YI 4K+ Action Camera have sound?
305 views
Active Guide
Only Real Threats Are Detected
305 views
Active Guide
Why does the camera become so hot when it's recording? (YI 4K+ Action Camera)
305 views
Active Guide
How do I restore my YI LITE Action Camera to factory settings?
305 views
Active Guide
How do I pair the Bluetooth remote control with my YI 4K+ Action Camera?
305 views
Active Guide
How is the ADAS calibrated (what is the cross mark on the screen)?
305 views
Active Guide
How to fixed the Camera Alarm/Buzzing Sound Issue
305 views
Active Guide
Why isn't my touchscreen responding?(YI 4K Action Camera)
304 views
Active Guide
Is it easy to detach the camera from the ceiling/wall?
304 views
Active Guide
I inserted the SD card but it is not being recognized. (YI 4K Action Camera)
304 views
Active Guide
What is the suggested mounting range of YI Outdoor camera from router?
304 views
Active Guide
Do these cameras work at night?
304 views
Active Guide
Where Will The Camera Sensors Be Located?
304 views
Active Guide
How do I conserve battery with YI 4K+ Action Camera? (Auto Power Off)
304 views
Active Guide
Do I Need Wi-Fi In My Home For Fall Detect To Work?
304 views
Active Guide
Do I Need Any Tools To Install The Fall Detect Camera Sensors?
304 views
Active Guide
How do I upgrade the YI LITE Action camera firmware version?
304 views
Active Guide
How do I pair my YI 4K+ Action Camera with the app?
304 views
Active Guide
How to maximize battery life for Kami Wire-Free Outdoor Camera?
304 views
Active Guide
How to enable Activity Zone with Kami Mini
304 views
Active Guide
What are the optional accessories for YI Action camera?
303 views
Active Guide
How do I upgrade the camera's firmware? (YI Action camera)
303 views
Active Guide
What is the Cruise function?(YI Dome Camera 720p)
303 views
Active Guide
How do I play videos after connecting to external display via HDMI?
303 views
Active Guide
How to Enable the New Smart AI Detection Feature
303 views
Active Guide
Are YI-M1 Mirrorless Camera made by China? Where are the camera and lens made in?
303 views
Active Guide
How do I contact customer support?
303 views
Active Guide
How do I edit a downloaded photo? What functions are there?
303 views
Active Guide
How long is the official warranty since the time of purchase ?
303 views
Active Guide
How long can I record 4K video on a 16GB SD card? (YI 4K+ Action Camera)
303 views
Active Guide
What is the horizontal field of view (FOV) of YI Smart Dashcam?
303 views
Active Guide
How to reset Kami Outdoor camera
303 views
Active Guide
Getting to know your Kami Outdoor Camera
303 views
Active Guide
Cloud Service Not Uploading The Recordings To The Cloud
302 views
Active Guide
How To Playback Videos From The Kami Cloud?
302 views
Active Guide
How do I activate / deactivate my alarm system if there isn’t a keypad?
302 views
Active Guide
How many frames can be taken for video?
302 views
Active Guide
What is the Wi-Fi transmission speed?(YI 360 VR Camera)
302 views
Active Guide
How Many Camera Sensors Should Be Installed?
302 views
Active Guide
Why does my camera have no button select tone?
302 views
Active Guide
What scenes are my camera suited for? (YI LITE Action Camera)
302 views
Active Guide
How to Download a Clip from The Cloud?
302 views
Active Guide
How long does it take to charge the battery?
301 views
Active Guide
Does the YI Dome Camera 1080p support Two-way Talk?
301 views
Active Guide
Does the YI Dome Camera 1080p come with a SD card?
301 views
Active Guide
Getting to know your YI Dome Camera U
301 views
Active Guide
Why won't the shutter button push down?
301 views
Active Guide
Why do my video clips look not so satisfactory?
301 views
Active Guide
I inserted the SD card but it is not being recognized. (YI 4K+ Action Camera)
301 views
Active Guide
Can the electronic screen of the Yi Dash Cam-Nightscape be turned off?
301 views
Active Guide
What is motion tracking?(YI Dome Camera 720p)
300 views
Active Guide
Connecting the Doorbell wires and (2) Extension Wires (optional)
300 views
Active Guide
What power options do the Kami Doorbell Camera support?
300 views
Active Guide
How do I upgrade the App?
300 views
Active Guide
Which manufacturer is better, Samsung or Sandisk?
300 views
Active Guide
How do I use the cigarette-lighter adapter?
300 views
Active Guide
What are the requirements for my microSD card?(YI 4K+ Action Camera)
300 views
Active Guide
Motion Detection and Person Detection(Human detection) with YI Dome Camera U
299 views
Active Guide
How To Add/Remove The Cameras To And From A Cloud Subscription In The YI/Kami Home App?
299 views
Active Guide
Can we check the IP Address of the Cloud service?
299 views
Active Guide
What is the Auto Low Light feature? (YI 4K+ Action Camera)
299 views
Active Guide
What scenes are my camera suited for? (YI 4K+ Action Camera)
299 views
Active Guide
How to reset Kami Mini Camera
298 views
Active Guide
Cloud Service not working
298 views
Active Guide
"firmware.bin" is on my SD card. Why isn't it updating the firmware?(YI 360 VR Camera)
298 views
Active Guide
Can I charge my YI 360 VR Camera with my computer through an USB cable?
298 views
Active Guide
How can I connect multiple cameras to my app?(YI LITE Action Camera)
298 views
Active Guide
Why are the videos not divided according to the above rules?(YI LITE Action Camera)
298 views
Active Guide
Can YI Dome Camera 1080p be fixed to a wall?
297 views
Active Guide
Alert Notifications in the Alder app
297 views
Active Guide
How to Record on Time-lapse Mode with YI Dome Camera U
297 views
Active Guide
Is a free trial available for YI Cloud Service?
297 views
Active Guide
Can different people be set up to receive alarm notifications?
297 views
Active Guide
How do I set or change the YI 360 VR Camera's time?
297 views
Active Guide
Can I view local images in the App without connecting to the camera?
297 views
Active Guide
Alert Notifications in the Cove app
297 views
Active Guide
Can I use mobile battery power? What kind of mobile power supply is better?
297 views
Active Guide
Why do my photos and videos display date 2008-1-1?
296 views
Active Guide
How to reset the Kami doorbell camera?
296 views
Active Guide
Powering on the YI Dome Camera U
296 views
Active Guide
How do I recharge the camera?
296 views
Active Guide
What are the optional accessories for YI 360 VR Camera?
296 views
Active Guide
What photo/video modes do my YI 360 VR Camera support and what does each mode allow?
296 views
Active Guide
How long is the charging cable?
296 views
Active Guide
Does Fall Detect Help Understand Why A Fall Happened?
296 views
Active Guide
What is the WiFi transmission speed?(YI LITE Action Camera)
296 views
Active Guide
Why does the battery drain so quickly?
295 views
Active Guide
How far can the Fall Detect camera sensor detect a fall?
295 views
Active Guide
I am concerned about security. Can I turn off the camera's microphone?
294 views
Active Guide
How do I remotely control the YI Dome Camera to move to the position I wish to see?
294 views
Active Guide
Can dates be displayed on images?
294 views
Active Guide
Can YI 360 VR Camera be used with UAV drones?
294 views
Active Guide
How do I add or remove a camera using Kami Pro Security?
294 views
Active Guide
Will YI Smart Dashcam enable infra-red backlight while recording at night?
294 views
Active Guide
How can I access my Kami Baby DID (Serial Number)?
294 views
Active Guide
How do I change my camera's Wi-Fi name and password?
293 views
Active Guide
How long is the battery lifespan of the Kami doorbell camera?
293 views
Active Guide
How do I switch between images after connecting to an external display via HDMI?
293 views
Active Guide
I inserted the SD card but it is not being recognized. (YI 360 VR Camera)
293 views
Active Guide
Why isn't my touchscreen responding?(YI 4K+ Action Camera)
293 views
Active Guide
Can I switch off the Wi-Fi hotspot of YI Smart Dashcam?
293 views
Active Guide
How long does the Bluetooth remote control battery last?(YI 4K Action Camera)
293 views
Active Guide
Are there any video tutorials available for YI Dome camera 720p?
292 views
Active Guide
What are the battery specification and charging requirements with YI 4K Action Camera?
292 views
Active Guide
How many GBs of storage does the YI Action Camera come with?
292 views
Active Guide
How to maximize battery life for Outdoor Battery Camera?
292 views
Active Guide
Change or Forgot Password
292 views
Active Guide
Do The Camera Sensors Work At Night?
292 views
Active Guide
Where can I find the downloaded videos and photos?
292 views
Active Guide
What are the key YI 4K Action Camera features?
291 views
Active Guide
How do I pair the bluetooth remote control with my YI 360 VR Camera?
291 views
Active Guide
How do I download photos from the camera?
291 views
Active Guide
I inserted the SD card but it is not being recognized. (YI LITE Action Camera)
291 views
Active Guide
How long does the Bluetooth remote control's battery last?(YI LITE Action Camera)
291 views
Active Guide
How to resolve the WIFI password Error during pairing/setup?
291 views
Active Guide
Kami Entry Sensor/Kami Motion Sensor installation precautions.
291 views
Active Guide
Can I set white balance manually in the APP? What about exposure compensation?
290 views
Active Guide
How many ways can my YI Dome Camera be installed?
290 views
Active Guide
Should I choose a protective lens, a UV lens or a polarizer?
290 views
Active Guide
When I disable Video Upload Service, can I continue to use Customer Walk-in Analysis?
290 views
Active Guide
How do I invite my household members to Pro Security?
290 views
Active Guide
How to reset YI Nightscape Dash cam
290 views
Active Guide
Download YI Home App (iOS, Android) for YI cameras like YI Dome Camera 720P
289 views
Active Guide
Do I get a receipt for my purchase?
289 views
Active Guide
Motion Tracking with YI Dome Camera U
289 views
Active Guide
Can the Yi Pro 2K Camera Be Used Outdoors?
289 views
Active Guide
Camera Is Not Powering ON / No Voice Prompt
289 views
Active Guide
What kind of USB port do we use? (YI 4K Action Camera)
288 views
Active Guide
My device suddenly shut down. (YI LITE Action Camera)
288 views
Active Guide
How do I download videos and photos from the app?(YI 4K+ Action Camera)
288 views
Active Guide
How to enable or disable the Camera Alarm
288 views
Active Guide
Where do my downloaded videos and photos go?
287 views
Active Guide
How long does it take to fully charge the battery? How long can the battery last?
287 views
Active Guide
24/7 Pro Monitoring, Video Verification, and Emergency Dispatch
287 views
Active Guide
Can I charge my YI 4K+ Action Camera with my computer through an USB cable?
287 views
Active Guide
Why is the blue light constant when my YI 4K+ Action Camera is turned on?
287 views
Active Guide
Is YI Smart Dashcam equipped with parking surveillance function?
287 views
Active Guide
What is the auto low light feature? (YI LITE Action Camera)
287 views
Active Guide
Pressing down on the shutter will not shut down the YI 4K Action Camera.
287 views
Active Guide
How is YI Dome Camera's heat resistance?
286 views
Active Guide
How many positions can I favorite for the YI Dome Camera?
286 views
Active Guide
Kami Doorbell Mechanical and Digital Chime Compatibility List
286 views
Active Guide
Getting to Know Your Yi Pro 2K Camera
286 views
Active Guide
How long does the Bluetooth remote control's battery last?(YI 360 VR Camera)
286 views
Active Guide
How do I pair my YI 360 VR Camera with the app?
286 views
Active Guide
Choosing A Camera Sensor Mount Location
286 views
Active Guide
The network is slow when I view/download/replay video clips?
286 views
Active Guide
How To Configure Your Exclusion Zone
286 views
Active Guide
Can I turn off the screen of YI Smart Dashcam?
286 views
Active Guide
How do I insert and remove the battery correctly?
286 views
Active Guide
How to Capture video from Camera Live feed (New App Feature)
286 views
Active Guide
Do not charge your Wire-Free Home Camera Kit outdoors.
286 views
Active Guide
Why can't my iPhone download videos from the YI 4K Action Camera?
285 views
Active Guide
What are the key YI Action Camera features?
285 views
Active Guide
Can the alarm go off at night? What if the camera is pointed to a reflective window?
285 views
Active Guide
What is the file size for a downloaded photo?
285 views
Active Guide
Is YI Smart Dashcam equipped with one or two lenses?
285 views
Active Guide
How do I add my device to the Pro Security plan?
284 views
Active Guide
Get To Know Your Camera Sensor
284 views
Active Guide
How do I edit photos and videos within the app?(YI 4K+ Action Camera)
284 views
Active Guide
Camera is Not Powering ON / No Voice Prompt
284 views
Active Guide
I'm unable to view the media content I've captured?
283 views
Active Guide
How do I view photos and videos from my SD Card?(YI LITE Action Camera)
283 views
Active Guide
What are the HDMI and USB port types?
282 views
Active Guide
How can I tell if the battery is fully charged?
282 views
Active Guide
Are the Pro Security cameras easy to install?
282 views
Active Guide
Can the Kami Mini Camera be used outdoors?
281 views
Active Guide
What kind of USB port do we use? (YI LITE Action Camera)
281 views
Active Guide
How many GB of storage does the YI Action Camera come with?
281 views
Active Guide
How do I pair my YI LITE Action Camera with the app?
281 views
Active Guide
How is YI Dome Camera 1080p's weather resistance?
280 views
Active Guide
Where can I download stitching software for PC?
280 views
Active Guide
How do I use an external microphone with my YI 4K+ Action Camera?
280 views
Active Guide
How do I pair the Bluetooth remote?
279 views
Active Guide
My camera and SD card were stolen, how can I find my video evidence?
279 views
Active Guide
Why does my device automatically shut down?(YI 360 VR Camera)
279 views
Active Guide
Why is focusing at night difficult?
279 views
Active Guide
What kind of USB port do we use? (YI 4K+ Action Camera)
279 views
Active Guide
Can I use the ADAS while recording under 1296P30 mode?
279 views
Active Guide
24/7 Pro-Monitoring powered by Cove
279 views
Active Guide
Anything I should be aware of when charging the battery?
278 views
Active Guide
How do I set or change the YI 4K+ Action Camera's time?
278 views
Active Guide
How can I manage Master Guide Templates?
278 views
Active Guide
What can I do if I cannot boot the YI LITE Action Camera?
278 views
Active Guide
How do I use the two buttons on the Bluetooth remote control? (YI LITE Action Camera)
278 views
Active Guide
Where can I find and download the YI Smart Dash Camera app?
278 views
Active Guide
How long is the video recorded by the recorder?
278 views
Active Guide
How to create an account in the Yi Home or Kami Home app?
278 views
Active Guide
How do I share my photos and videos with YI 4K Action Camera?
277 views
Active Guide
How do I share my photos and videos with YI Action Camera?
277 views
Active Guide
Add and Setup Your Cameras
277 views
Active Guide
Getting to know your Kami Wire-Free Outdoor Camera
277 views
Active Guide
How long does the Bluetooth remote control's battery last?(YI 4K+ Action Camera)
277 views
Active Guide
Does rotation of YI Dome Camera 1080p affect audio recording?
276 views
Active Guide
Does YI Dome Guard Support Wired Connection
276 views
Active Guide
Can we switch the Kami doorbell camera to home mode?
276 views
Active Guide
How do I update the YI 360 VR Camera's firmware?
276 views
Active Guide
How many GB of storage does the YI 360 VR Camera come with?
276 views
Active Guide
How much memory is recorded per minute?
276 views
Active Guide
Does YI Smart Dashcam have the Advanced Driver Assistance System (ADAS)?
276 views
Active Guide
How do I quickly take a picture with YI LITE Action Camera?
276 views
Active Guide
Is there a problem when the APP connects to the Yi Dash Cam-Nightscape?
276 views
Active Guide
What is the lens of the YI Dash Cam-Nightscape lens?
276 views
Active Guide
How do I focus the camera's lens when taking photos or videos? (YI Action Camera)
275 views
Active Guide
Not receiving Notifications to the phone?
275 views
Active Guide
Can this camera be used outdoors? What temperature range can it handle?
275 views
Active Guide
Why does the YI 360 VR Camera feel hot while charging?
275 views
Active Guide
Does my smart phone need to be turned on while using YI Smart Dashcam?
275 views
Active Guide
Does it delete videos automatically or manually when the memory card is full?
275 views
Active Guide
How do I edit photos and videos within the app? (YI LITE Action Camera)
275 views
Active Guide
Kami Wire-Free Outdoor Wall Mounting Diagram
275 views
Active Guide
How can I view the next image/video while playing videos via HDMI?
274 views
Active Guide
Where can I download YI Lite Action Camera App?
274 views
Active Guide
How do I save the camera's power?
274 views
Active Guide
How do I edit photos and videos within the app? (YI 4K Action Camera)
273 views
Active Guide
Why can't I take photos or record videos?
273 views
Active Guide
Are there any video tutorials available for YI Smart Dash Camera?
273 views
Active Guide
How do I use my YI 4K Action Camera at night? Does it come with flash?
273 views
Active Guide
How do I get my YI 4K Action Camera focused?
272 views
Active Guide
Is electronic shutter supported for YI-M1 Mirrorless Camera?
272 views
Active Guide
Do I need any tools to install the Pro Security cameras?
272 views
Active Guide
How do I quickly take a picture YI 4K+ Action Camera?
272 views
Active Guide
How do I take a photo or video with YI 4K+ Action Camera?
272 views
Active Guide
Does YI Smart Dashcam support loop-recording?
272 views
Active Guide
Tips on the Yi Dash Cam-Nightscape, please format the TF card, what should I do?
272 views
Active Guide
How to View the Video Recordings on SD Card (New App Features)
270 views
Active Guide
How To Purchase A Cloud Service Plan
270 views
Active Guide
Where did my downloaded videos and photos go?(YI 4K Action Camera)
269 views
Active Guide
How do I download my photos and videos to the app?
269 views
Active Guide
Are the camera and lens waterproof for M1 Mirrorless Camera?
269 views
Active Guide
Can an authorized person be in the house when the system is activated?
269 views
Active Guide
Can YI 4K Action Camera be used outside the country?
269 views
Active Guide
Kami Doorbell Camera compatibility with multiple view
268 views
Active Guide
How do I capture photos while recording with my YI 4K+ Action Camera?
268 views
Active Guide
How do I download videos and photos from the app?(YI LITE Action Camera)
268 views
Active Guide
Can I play videos by using the HDMI port?
267 views
Active Guide
How can I change the Wi-Fi name and password?(YI 4K Action Camera)
267 views
Active Guide
How do I get my YI 4K+ Action Camera focused?
267 views
Active Guide
Can YI Lite Action Camera be used with UAV drones?
267 views
Active Guide
Can YI Action Camera be used outside the country?
267 views
Active Guide
How do I use the two buttons on the Bluetooth remote control? (YI 4K+ Action Camera)
267 views
Active Guide
Can YI Smart Dashcam record sound?
267 views
Active Guide
How do I capture photos while recording YI LITE Action Camera?
267 views
Active Guide
How can I view the photos and videos saved on my SD card?
267 views
Active Guide
Is it normal that the camera gets hot while shooting video?
266 views
Active Guide
Is there a QR code for YI Smart Dash Camera?
266 views
Active Guide
Why does the app stop working after being connected to the YI 4K Action Camera?
266 views
Active Guide
How do I use my YI 360 VR camera at night? Does it come with flash?
265 views
Active Guide
How do I download Master Guide templates?
265 views
Active Guide
Why can't I download photos with the App?
265 views
Active Guide
Does the YI M1 Mirrorless Camera have a mechanical shutter?
264 views
Active Guide
How do I share my photos and videos with YI 360 VR Camera?
264 views
Active Guide
Do The Camera Sensors Have Artificial Intelligence (AI)?
264 views
Active Guide
What types of HDMI cable does the camera support?
263 views
Active Guide
Why does the plastic case of the camera become hot when it is in use?
263 views
Active Guide
How many GB of storage does the YI Lite Action Camera come with?
263 views
Active Guide
I'm on a 5GHz network. Can I still use the camera?
262 views
Active Guide
How do I restore my YI 4K Action Camera to factory settings?
262 views
Active Guide
How do I use the AF illuminator?
262 views
Active Guide
How do I get my YI LITE Action Camera focused?
262 views
Active Guide
Can the YI Dash Cam-Nightscape be able to cycle video?
262 views
Active Guide
How do I use the two buttons on the Bluetooth remote control? (YI 360 VR Camera)
261 views
Active Guide
Where can I download YI Action Camera App?(YI 4K+ Action Camera)
261 views
Active Guide
How do I share photos downloaded to the App?
260 views
Active Guide
Why is the loop recording prompting me about insufficient space?(YI 4K Action Camera)
260 views
Active Guide
Lost SD Card Playback - Kami/Yi Home App
259 views
Active Guide
How do I register my alarm system?
259 views
Active Guide
Is Bluetooth remote control supported by YI Smart Dashcam?
259 views
Active Guide
Can YI 4K+ Action Camera be used with UAV drones?
259 views
Active Guide
How do I set or change the YI LITE Action Camera's time?
259 views
Active Guide
Can I use YI-M1 Mirrorless Camera outside of China? What are they restrictions?
258 views
Active Guide
Is there a QR code for YI 4K+ Action Camera?
258 views
Active Guide
How can I connect multiple cameras to my app?(YI 4K+ Action Camera)
258 views
Active Guide
Pressing down on the shutter will not shut down the YI 4K+ Action Camera.
258 views
Active Guide
What is the focal length of the YI Dash Cam-Nightscape?
258 views
Active Guide
How can I adjust video playback volume when connected to an external display via HDMI?
257 views
Active Guide
How to stream YI/Kami cameras with Google Nest Hub
256 views
Active Guide
What is the WiFi transmission speed? (YI 4K Action Camera)
256 views
Active Guide
Is playing 4K videos via HDMI supported?
256 views
Active Guide
Are there any car models that YI Smart Dashcam cannot be installed in?
256 views
Active Guide
Can YI Smart Dashcam be charged by the 12v in-car battery?
256 views
Active Guide
Is YI Smart Dashcam equipped with an On-Board Diagnostics (OBD) system?
256 views
Active Guide
How do I use my YI LITE Camera at night? Does it come with flash?
256 views
Active Guide
What is the camera's operational temperature range?(YI 4K Action Camera)
256 views
Active Guide
Why does the YI LITE Action Camera feel hot while charging?
256 views
Active Guide
How do I download videos and photos from the app?(YI 4K Action Camera)
255 views
Active Guide
Does the Yi Dash Cam-Nightscape have a recording sound switch?
255 views
Active Guide
Can I charge my YI LITE Action Camera with my computer through an USB cable?
255 views
Active Guide
How do I quickly take a picture with YI 4K Action Camera?
254 views
Active Guide
Where can I download YI 360 App?
254 views
Active Guide
Why does it take a long time to download a photo?
254 views
Active Guide
How do I share my photos and videos with YI LITE Action Camera?
254 views
Active Guide
My camera is still working after I parked the car and pull out the key?
254 views
Active Guide
How do I set or change the YI 4K Action camera's time?
254 views
Active Guide
Are there any video tutorials available YI Dome camera 1080p?
253 views
Active Guide
Can the date be displayed on photos?
253 views
Active Guide
Where can I find and download the YI Action app?(YI 4K+ Action Camera)
253 views
Active Guide
How do I take a snapshot when recording a video?
252 views
Active Guide
Any recommendations on camera bags?
252 views
Active Guide
How do I get more 'Master Guide' templates?
252 views
Active Guide
Error when linking YI cameras using Alexa app.
251 views
Active Guide
How long is the line connecting the cigarette lighter to the YI Dash Cam-Nightscape?
251 views
Active Guide
The LCD preview is too bright, too white or just totally white. (YI 4K Action Camera)
251 views
Active Guide
How do I take photos or videos with YI LITE Action Camera?
250 views
Active Guide
Can YI 4K Action Camera be used with UAV drones?
249 views
Active Guide
How long can I record 4K video on a 16GB SD card?(YI 4K Action Camera)
248 views
Active Guide
How can I connect multiple cameras to my app?(YI 4K Action Camera)
247 views
Active Guide
How come the YI 360 VR Camera will not turn on?
247 views
Active Guide
Is there a mechanical shutter for YI-M1 Mirrorless Camera?
247 views
Active Guide
Can YI Smart Dashcam record at the time of a crash?
247 views
Active Guide
How do I share my photos and videos with YI 4K+ Action Camera?
245 views
Active Guide
Is there anything I should pay attention to when shooting videos?
243 views
Active Guide
Does YI Smart Dashcam have internal storage? Does it contain a memory card?
243 views
Active Guide
How do I pair my YI 4K Action Camera with the app?
239 views
Active Guide
How do I edit photos and videos within the app? (YI 360 VR Camera)
239 views
Active Guide
Can YI Smart Dashcam be connected to other dashcam’s charging cables?
239 views
Active Guide
Are the accessories interchangeable with that of YI Action camera/4K/4K+？
239 views
Active Guide
Is the battery removeable and interchangeable with that of 4K/4K+？
239 views
Active Guide
Camera Activity (New App Feature)
239 views
Active Guide
How do I conserve battery with YI 4K Action Camera? (Auto Power Off)
237 views
Active Guide
Does the YI 4K+ Action Camera support the AV OUT feature?
236 views
Active Guide
What is the electric current when the camera is in use?
236 views
Active Guide
Does the YI LITE Action Camera support the AV OUT feature?
236 views
Active Guide
Where can I find and download the Kami Home app?
234 views
Active Guide
Why doesn't my YI 4K Action Camera have sound?
232 views
Active Guide
What are the battery charging requirements with YI LITE Action Camera?
229 views
Active Guide
Is there a QR code for YI 4K Action Camera?
228 views
Active Guide
Does the YI 4K Action Camera support the AV OUT feature?
220 views
Active Guide
Can YI Lite Action Camera be used outside the country?
215 views
Active Guide
Signing up for 24/7 Pro Monitoring
206 views
Active Guide
Login to your PC using a QR code
206 views
Active Guide