Password Reset using SwannView Link app (MAC Address) or Generated code / Super Password

Super Admin
07 May 2026
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Using a Generated Code and Super Password

For this step, connect a monitor and mouse to your recorder.

  1. Access the MENU of your recorder to pull up the login page.
  2. Click the "Forgot Password" to open the "System login - Super Password" option. The recorder will show an 8-digit random code.
    Note: Do not close the prompt as it will generate a new code every time it’s opened.
  3. Download the SuperPassword utility for Windows via this link to generate the code.
    • Open the downloaded executable file. No installation is needed.
    • Type the 'random code' you see on your monitor into the 'random code' field on the utility.
    • Click the "Create Super Password" button to generate a 12-digit code.
  4. Enter the Generated Code into the Super Password field and then click OK.

Using the MAC Address

Follow this guide on how to Password Reset using the SwannView Link app.

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