[All cameras] How to find and connect to VIVOTEK cameras

VIVOTEK have specific tools that allows you to not only find the cameras in your network, but to configure, manage firmware upgrades and collect basic information (firmware version, model name, ports, etc.). So, in order to find your camera, you will need to download a tool called Shepherd.

You can download the Shepherd application it using the following link: https://www.vivotek.com/website/shepherd/#downloads 

The Shepherd will work as a network inspector, it will search all the VIVOTEK cameras connected to the network environment and display it in its us.

You just need to double click in the camera, and you will automatically connect. Note: when using the tool please be sure that the PC is in the same network as the camera otherwise you won’t be able to find them (See picture below).

For more information in how to use the Shepherd tool, please see the user’s manual: http://download.vivotek.com/downloadfile/downloads/usersmanuals/shepherdmanual_en.pdf  .

If you encounter any issue when using the tool please contact Technical Support for assistance.