XMeye- What to Do If Phone Can Connect System with Wifi But Not Work with 3G Or 4G Outside?

Super Admin
07 May 2026
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Applies to: DH81NK/DH41NK/DM21O/DM31O/DL81A/DH81S/DH81NG/DN81NB/DM41G/DN41CJ/DN81BJ/DN61EC/DG81W/DG61X/DG41T/DT81DQ/DT41DC/DT61ER


When you are outside and your phone is using wifi, the phone is able to connect the system.

When you are outside and your phone is using the 3G or 4G network, the phone is not able to connect the system.

 

In this situation, please try the method below.

Go to Main menu--System--Encode to change substream‘s resolution, bit rate, and FPS to lower.

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