(Sapphire) - Camera Password Reset with xml file

Super Admin
02 May 2026
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How to Reset Password thru the Config Tool software?

Please note: Not every Sapphire unit has xml reset option.

 

Required equipment's: 

1. PC
2. Internet

 

Install and run the Config Tool to reset the password

  1. Go to the Reset icon section.
  2. Select the Device and Press Reset (Green) button.
  3. Press Agree button

Sapphire_1.PNG

 

OK to reset with xml

shappire_3.PNG

 

Send XML to your sales or tech support and  your sales or tech will send back to result.xml

Import result.xml 

sapphire_4.PNG

 

and reset password

sapphire_5.PNG

 

 

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