How to Create Health Alerts

Solink health alerts notify you and our Support team whenever there is an issue with a device, camera, software etc. By default, our Support team reaches out to you when they receive a health alert that indicates one of the following critical issues:

You can also speak with our Support team if you wish to receive email health alerts whenever they occur. A Support representative will still reach out to you when a critical health alert is generated, but you can receive an email notification as well.

We offer a comprehensive list of additional health alerts that can be sent to you via email if you request it. Additional health alerts that we can configure for you include:

Please reach out to our Support team if you would like more information on the type of health alerts we can configure for you. You can reach out to Support through the following methods:

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