Camb - What To Do if Get the Prompt Message "Has this Device" When Add the Device to the Account?

Super Admin
07 May 2026
1 views

Applies to: I41MV/I41MW/I41MX/I41MY

Purpose: When you want to add the floodlight to your phone app and get this error message "has this device", and you can't add it into the phone app, what should you do?

Steps: 

For safety concern, one device can be only added into one account. If you want to add the device into the new account, it needs to delete it from the old account at first.

 

floodlight-20.png

Was this article helpful?

Bu bilgiler sorununuzu çözmeye yardımcı oldu mu?

Still need help?

Uzman ekibimiz size yardımcı olmak için burada.

New Ticket